Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...
The Consumer Loan Issuing Manager is responsible for the daily supervision of the Consumer Loan Issuing Unit. Work is characterized by considerable independence in the day-to-day operations of the unit, to include funding loan applications, employee management, and assisting in the development of functional enhancements for the unit. Work requires communicating with the membership, PSECU employees, external specialists, vendors, and other financial institutions.
Schedule: Monday - Friday 9:00am - 5:00pm. Onsite minimum of two days a week.
In this position, you will
Loan ManagementResponsible for all functions related to consumer loan issuing and funding, and ensuring all required reports are produced accurately and timely.
Operational OversightManages the daily operation of the unit, including workflow, employee allocation, and member contact. Also, responsible for testing updates in the test and production environment and reporting issues promptly.
Employee ManagementManages unit employees, including hiring, training, developing, evaluating, and disciplining. Provides training to develop the technical skills of all employees.
Process ImprovementEmploys continuous process improvement for unit efficiency and effectiveness, which includes developing, implementing, and monitoring operational processes and procedures.
Member RelationsResolves concerns/problems from members and other individuals, counsels them on PSECU policies and procedures, and provides problem resolution.
Communication and PlanningKeeps the Lead Manager of Consumer Loan Issuing and Servicing advised of unit status, disseminates information through appropriate channels, assists in the development of unit goals and objectives, and serves as primary backup manager for Consumer Loan Servicing Unit.
Other duties as assigned.
Qualifications:
Bachelors (Required)Any equivalent combination of experience and education. | Required
Three years’ experience in Lending in a supervisory capacity in an organization of comparable size and complexity. | Required
Opened in 1934, PSECU was founded by 22 ordinary people who made an extraordinary commitment to each other: To create a financial institution where pooled resources benefit all members. Today, we are a full-service credit union serving more than 500,000 members with $7 billion in assets. As a not-for-profit financial institution, our goal remains to help our members and their families achieve a better life.
Be part of the story: www.psecu.com/join
PSECU is federally insured by the National Credit Union Administration. PSECU is an Equal Opportunity and Housing Lender. Social Media Terms: https://bit.ly/30YJfeq
