Job Description

Apprentice Consumer Insights

Neuilly-sur-Seine , France

Hybrid

The Consumer Insights Apprentice sits within the Global Consumer Brand, Home & Scent team, working on home care projects for major clients, involving laundry, surface, toilet, dishwasher, and air care products. In this role you will support the execution of consumer & product tests across the home & scent categories to fuel the fragrance creation process with robust insights and answer clients’ and consumer needs.

This is a fantastic hands-on opportunity to learn about consumer & product insights and the essential role they play in new fragrance development, from the creation phase through the submission to clients. This role will allow you to partner with an interdisciplinary team of marketers, fragrance developers, perfumers, other CI researchers and account leads based across Europe.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated

Your mission

You will contribute to all key stages of consumer studies, from start to finish, to help develop winning fragrances for the home & scent product categories:

• Define the consumer needs to be answered and design the study together with the team and internal stakeholders
• Coordinate project and administrative related tasks with internal (labs, development, sales, marketing, finance) & external (agencies) partners
• Script, plan and execute the fieldwork together with external agencies
• Check collected data, analyse and synthetize results
• Help with the generation of actionable insights and recommendations
• Support the creation and communication of presentations for internal or external fragrance storytelling
• Help improve processes and standards related to consumer studies

We bring

• A very hands-on experience in consumer and product insights where you will learn from senior CI team members to gradually gain autonomy and manage your own projects that will directly impact the fragrance business
• The opportunity to work with best-in-class CI tools and software
• A position in the centre of the fragrance creation process offering a transversal view of consumer, product and market insights
• A creative, diverse and supportive environment where you will interact daily with many metiers and fragrance experts around the globe
• A customer-first approach, working with world-renowned brands to turn ideas and insights into impactful solutions

You bring

• Currently studying sensory, consumer science, market research, food science, fragrance and cosmetics or equivalent at a Bachelor or Master level offering the apprenticeship option for the next school year(s)
• Strong interest in product testing, data analysis and understanding consumers
• Curiosity for the fragrance industry and the home care market
• At ease with analytical tools (Excel and XLStat in particular) and optionally data collection systems (such as Fizz, SIMS, Compusense)
• Great organisation skills, pragmatic, proactive and a hands-on attitude
• Ability to manage multiple ongoing projects and priorities and switch from operational tasks to analytical thinking
• Good English and communication skills to easily navigate a global, multicultural and matrix environment
• Past experiences (internships) with quantitative product testing, sensory, product development, statistics are welcome but not mandatory

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com