Education High School Diploma or GED

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Six (6) months customer service experience
• Pleasant phone etiquette
• Ability to type 40 wpm
• Basic computer skills required
• Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “we advance health” through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann

Principal Accountabilities

• Greets customers and visitors and escort to desired location.
• Answers departmental telephones, screening and directing calls appropriately.
• Performs basic clerical duties as necessary: typing, filing, distributing mail; photocopying, etc.
• Ensures safe care to patients, adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Other duties as assigned.