Job Description

As a Strategic Analytics Associate in Customer Exposure Management Credit Risk Strategy team, you will be part of the core policies that keep our customers engaged while managing the risk of customer’s total exposure. You will be responsible for leading the efforts to provide effective challenge and recommendations to the customer exposure policies, supporting the balance between satisfying customer total exposure needs and responsible lending. You will also be responsible for the risk management of the waterfall income policies, where decisions are made of the best source of income to be leveraged to assess affordability and risk across portfolio proactive policies. You will meet regularly with partners across Risk Management (as both customer exposure and waterfall income are upstream policies for many proactive policies across acquisitions and portfolio), Finance, Lending, Product and Business units.

Job Responsibilities

• Lead analytics to drive risk policies and innovation partnering with and influencing cross functional teams
• Work with areas across Risk, Lending and IT to support the launch of risk policies and capabilities with an emphasis on strong testing and controls, while keeping customer experience at top of mind
• Mange risk policies to drive financial performance and risk mitigation improvements while innovating to ensure optimal policies performance
• Lead inclusively, with purpose and integrity, and strong focus on continuous professional development and talent management
• Work closely with Risk Governance, Legal and Compliance to ensure policies are in compliance with laws and regulations

Required qualifications, capabilities, and skills

• Bachelor's degree in quantitative discipline from an accredited college/university required

• 2+ years of risk management, financial services, analytics or consulting experience

• Strong project management skills and attention to detail to deliver new policies in a complex decision technology environment
• Demonstrated proficiency in solving business problems and working past ambiguity through structured analytics and effective communication and interpersonal skills
• Proven ability to develop effective controls and manage risk

Preferred qualifications, capabilities, and skills

• 3+ years of experience in Risk Management, Data and Analytics or similar roles
• Strong SQL coding skills, Excel, Microsoft PowerPoint and Tableau skills

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans