Deloitte

Consultant with German - Billing Team

Deloitte  •  Bratislava, SK (Hybrid)  •  1 hour ago
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Job Description


General Information


Position

Consultant with German - Billing Team

Work arrangement

Full-time

City

Bratislava

Country

Slovakia

Department

Business Delivery Solutions - Tax & Legal

Team

Finance Operate

Area of interest

Accounting, Administration, Customer Service

Way of work

Hybrid


Description & Requirements

Who we are looking for
Join Deloitte's newly established Finance Operate business line, offering outsourcing services to global
corporate clients. Be part of a dynamic team in Bratislava.
  • Secondary education degree or adequate professional experience focusing on Billing/Customer care/Sales
  • Fluency in English and German
  • Excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers
  • Excellent proficiency with MS Office suite
  • Effective time management, in order to meet deadlines.
  • A positive attitude and ability to provide an excellent customer service.
  • Ability to work independently and to carry out assignments to completion.
  • A team player who enjoys working in a team environment.
  • Minimum experience in an administrative role, preferably within Finance or Legal.
  • EU Passport.
Preferred:
Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration or legal related work.
High proficiency with MS Excel.
As Billing & Order Entry Analyst you will play an active role in ensuring that our customers receive a first-class service experience. In addition, you work independently, in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries.
Your future role
  • Managing and processing orders
  • Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.
  • Processing data for new orders and order modifications.
  • Create billing invoices and credit notes.
  • Preparing & sending indexation renewal letters to customers.
  • Requesting guarantees for the placed orders.
  • Completing commercial correspondence and supporting project managers with order related matters.
  • Communication verbally and in writing in English and German
  • Being the first point of contact for contractual questions from our customers.
  • Checking contracts and approvals in our CRM tool.
  • Support and manage dispute resolution.
  • Communicating proactively with clients.
  • Running calculations for customer offers.
What we offer
  • Stable job in a multinational company based on an unlimited employment contract.
  • Flexible hybrid work model – partially from home and the office.
  • Great opportunity for professional development, including: individual training plans, soft skills and technical training, access to training platforms, coaching program
  • Worldwide travel insurance (also for private travel).
  • MultiSport Card with an attractive employer contribution.
  • Employee Assistance Program – free consultations with experts on law, psychology, and finance.
  • Join our team and lead our order and billing operations to new heights. If you are an analyst with a passion for operational excellence, apply now!
Salary: EUR 1700 gross/hour (higher salary may be agreed depending on qualifications and experience).

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Deloitte

About Deloitte

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

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Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Worldwide, OO
Year Founded
1845
Website
deloitte.com
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