Job Description

About Sidetrade

Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake.

We’re proud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sudetrade is positioned as a Gartner® Magic Quadrant™ Leader since 2022.

We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.

Curious about Sidetrade? Catch the Sidetrade Inside Out podcast.

Sidetrade is the category leader in AI for Order-to-Cash. Our platform helps large enterprises across Europe and North America get paid faster, reduce DSO, and free up working capital. Trade receivables represent roughly a third of company assets, and around two thirds of late payments come from poor follow-up rather than inability to pay. That is the problem our customers hire us to fix.

You will sit in our Customer Experience team, working directly with Finance, Credit, and Collections teams at some of the largest companies in Europe. Your job is to take them from signature to confident daily use.

Requirements

What you will do:

• Run discovery and requirements-gathering workshops with client stakeholders.
• Design and deliver training for both end users and platform administrators.
• Advise clients on how to configure and use the solution, including the options, risks, and impacts of each choice.
• Act as a trusted advisor throughout the implementation, not just a trainer at the end of it.
• Build and maintain training materials, including e-learning content.
• Contribute to how we implement, by improving our methodology, templates, and reusable assets.

What you will bring:

• Three to five years as a software business consultant or trainer, ideally on a SaaS platform.
• Fluent English. A second European language is a strong advantage.
• Proven ability to design training materials and deliver them to a room of experienced finance professionals.
• Exceptional written and verbal communication.
• Strong organizational skills, attention to detail, and a track record of hitting deadlines.
• Fast learner, comfortable picking up new systems and processes.
• Willingness to travel, varying with project needs.
• Bachelor's degree in a related field.

Nice to have:

• Order-to-Cash, credit, collections, or broader finance expertise.
• Experience implementing FinTech or SaaS solutions.
• E-learning design experience.

Why Sidetrade:

• We are AI-native, not a software vendor bolting AI onto a legacy product. Aimie, our AI agent, is built on a data lake with cross-client network intelligence that no competitor can replicate.
• You work with enterprise finance leaders on problems tied directly to cash and working capital, so your impact is measurable.
• A culture of continuous improvement where consultants shape the methodology rather than just follow it.

Benefits

• Hybrid work model – a flexible mix of in-office and remote days
• Great culture – active Social Club organizing regular team events and activities
• Health & wellness – medical coverage, life insurance, and other wellness programs
• Time off – competitive paid holidays plus public holidays
• Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support

Because when you thrive, we all succeed!

We’re committed to providing a welcoming and inclusive experience for every candidate.

If you need any accommodation during the hiring process, just let us know.

Agencies

We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HR won’t be subject to fees.