Job Description

We are looking for an experienced, hands-on consultant to help shape and deliver the COO Finance (COOF) transformation agenda. Your focus will be on change and portfolio management, product-led ways of working, and improving operating model effectiveness—turning strategic intent into clear priorities, governed execution, and measurable outcomes. You will lead cross-border initiatives and partner with senior stakeholders across COOF and the CFO organisation.

You will join COMET Strategy & Transformation, working in a global set-up across Amsterdam and Manila, and collaborating closely with Tribes, Super Circles, and central functions.

Work Environment

COO Finance (COOF) executes the CFO/COO strategy and helps evolve ING toward one global digital bank—enabling excellence in Finance through real-time insights, modern technology, strong data use, and effective operations. COMET (Operational Effectiveness & Control) drives COOF’s strategy and change agenda, partnering with colleagues across the Netherlands, the Philippines, and India to make change land in day-to-day ways of working.

Your role & key responsibilities

As Consultant & Portfolio Manager in COMET Strategy & Transformation, you will translate COOF strategy into clear roadmaps and governed delivery. You will steer a complex change portfolio, create transparency through strong reporting and decision-ready insights, and keep stakeholders aligned across Super Circles, Tribes, and countries. In addition, you will pick up and deliver selected change initiatives end-to-end.

• Shape and maintain COOF strategy artifacts (e.g., OKRs/KPIs, performance metrics) and safeguard product/capability blueprints.

• Turn strategy into roadmaps and execution plans; steer transitions end-to-end.

• Orchestrate and govern the change portfolio (insight consolidation, documentation quality, data integrity, and tooling).

• Produce bi-weekly/monthly portfolio reporting for senior stakeholders and Management Team discussions; track milestones, predictability, and targets.

• Initiate and deliver change projects end-to-end (approach, business case, governance, risks/issues, interdependencies, and escalation).

• Provide decision-ready analysis, make trade-offs explicit, and improve steerability across initiatives.

• Align and influence stakeholders across COOF, countries, and central functions in a regulated, multi-country environment.

Core competencies

• Operating model & conceptual thinking: connect strategy, operating model design, and execution; translate concepts into concrete choices, governance, and ways of working.

• Portfolio/programme management: structure complex portfolios into clear priorities, plans, and governance; drive predictability through crisp reporting and delivery discipline.

• Senior stakeholder management: build alignment across countries and functions; communicate with clarity, credibility, and a strong sense of ownership.

• Data-driven steering: turn insights into decision-ready options, trade-offs, and recommendations

• Collaboration & results focus: partner effectively across business, tech, and operations; deliver outcomes in a fast-paced, regulated environment.

How to Succeed

• Master’s degree (or equivalent experience).

• 10+ years’ experience in consulting and change management, ideally in banking or another regulated environment.

• Strong strategy-to-execution track record: operating model design, roadmaps, governance set-up, and delivery in complex stakeholder environments.

• Hands-on execution mindset; comfortable leading and delivering transformation initiatives across borders, with multiple dependencies.

• Clear, confident communicator; fluent in English; strong PowerPoint and Excel skills to structure stories and steer decisions.

Rewards & benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here

The benefits of working with us at ING include:

• A salary indication tailored to your qualities and experience

• 36 or 40 hour workweek

• Individual leave: 24+2 individual holiday days based on 36 hr workweek

• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)

• CSR days: up to 2 days per year to actively engage in society by volunteering

• 13th month salary

• 8% Holiday payment

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• Mobility card

• Attractive pension scheme

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!