Job Description

About the Company

Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.
We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.
Together, we unlock potential.

About the Team

In Employee Experience (EX), we bring out the best in millions of employees—improving their lives and enabling organizations to achieve sustainable success. As organizations in India navigate rapid growth, evolving workforce expectations, hybrid work models, and increasing focus on wellbeing and purpose, the work we do has never been more relevant. We ground our work in a deep understanding of what employees care about and use insight-led, data-driven approaches to design and deliver impactful Employee Experience solutions, spanning employee listening, EX strategy, assessments, change and communication, and EX technology.

About the Role

As a team member within our Employee Experience (EX) practice, you will play a key role in delivering EX-led survey, assessment, and insight engagements for clients in India and across regions. This is a client-facing consulting role with strong exposure to EX project delivery, analytics, and stakeholder management.

Role Expectations:

Client Project Delivery & Business Development Support

• Lead or support end-to-end delivery of Employee Experience (EX) engagements, including employee listening, engagement surveys, and EX assessments.
• Manage project plans, timelines, risks, and deliverables to ensure high-quality execution.
• Serve as a day-to-day client contact on assigned engagements, managing expectations and escalating issues appropriately.
• Support business development activities, including:
• Preparing proposals, pitch decks, and statements of work
• Supporting client discussions, solution walkthroughs, and demos of EX tools or platforms
• Coordinating inputs and materials for client meetings and pursuits

Analytics, Insights & Technology

• Apply advanced analytics and EX platforms/technology to deliver insights across engagement, culture, leadership, rewards, and wellbeing.
• Translate data into clear, actionable insights and compelling client-ready outputs.
• Support the preparation of client‑ready outputs and materials (presentations, dashboards, summaries) based on defined project objectives
• Assist project leads in operationalizing insights, including coordinating inputs, validating data, and ensuring accuracy of deliverables
• Follow established methodologies and guidance to support consistent, high‑quality delivery across Employee Experience engagements
• Collaborate effectively with project team members, project leads, and cross-practice colleagues to support successful delivery of EX engagements.
• Work closely with analysts and other contributors to coordinate inputs, timelines, and deliverables.
• Proactively share information, raise risks, and seek guidance to ensure smooth project execution.

Consulting & Advisory Support

• Support the preparation of client‑ready outputs and materials (presentations, dashboards, summaries) based on defined project objectives
• Assist project leads in operationalizing insights, including coordinating inputs, validating data, and ensuring accuracy of deliverables
• Follow established methodologies and guidance to support consistent, high‑quality delivery across Employee Experience engagements
• Collaborate effectively with project team members, project leads, and cross-practice colleagues to support successful delivery of EX engagements.
• Work closely with analysts and other contributors to coordinate inputs, timelines, and deliverables.
• Proactively share information, raise risks, and seek guidance to ensure smooth project execution.

Collaboration & Team Contribution

• Collaborate effectively with project team members, project leads, and cross-practice colleagues to support successful delivery of EX engagements.
• Work closely with analysts and other contributors to coordinate inputs, timelines, and deliverables.
• Proactively share information, raise risks, and seek guidance to ensure smooth project execution.

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Qualifications & Experience

• 4 –10 years of relevant experience in consulting, employee experience, analytics, or project management roles.

• Bachelor’s degree required, master’s degree preferred

• Experience working on employee engagement, culture, leadership, rewards, or EX-related projects.

• Strong analytical and data interpretation skills.

• Professional presence with strong written, verbal, and presentation skills.

The Application Process

• Stage 1: Online application and recruiter review
• Stage 2: Pre-recorded video interview
• Stage 3: Live video or in person interview with hiring manager and team
• Stage 4: Offer and onboarding

Willis Towers Watson is an equal opportunities employer and does not discriminate on any basis.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com