Job Description

About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Analyst – DTC Recruiting and Onboarding will be responsible for providing end-to-end functional support for the SAP SuccessFactors Recruiting Management (RCM) module. This role requires strong expertise in HR processes, system configuration, and stakeholder management, along with the ability to translate business requirements into scalable solutions.
You will act as a functional consultant, driving requirement discussions, performing fit-gap analysis, supporting system configuration, and ensuring seamless system performance through testing and defect resolution.

Role Type: Permanent
Location: Bangalore
Work Hours: 7:00 AM – 4:00 PM

What will your day look like?

You Are Accountable To;

• Provide day-to-day support for SAP SuccessFactors RCM.
• Manage incidents, service requests, and defects, ensuring SLA adherence.
• Troubleshoot issues and deliver effective technical and operational solutions.
• Build strong relationships with stakeholders, customers, and vendors.
• Lead workshops to gather requirements and design solutions.
• Communicate effectively with both technical and business teams.
• Support end-to-end project lifecycle (design to deployment).
• Perform fit-gap analysis and recommend system improvements.
• Drive adoption and enhancements across SuccessFactors.
• Align solutions with HR best practices.
• Identify inefficiencies and drive continuous improvements.
• Use tools like Jira and Confluence for effective planning and tracking.

What will you bring?

To grow and succeed in this role, you will ideally bring:

• Experience: 7+ years in HR systems, with strong expertise in SAP SuccessFactors (RCM).
• Proven experience in 1–2 end-to-end implementations and BAU support.
• Solid understanding of HR processes, system design, configuration, testing, and application support.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently in a fast-paced environment and collaborate effectively with stakeholders.
• Prior consulting experience with global organizations is preferred.
• Experience with ONB 2.0 and Employee Central (EC)
• Familiarity with ServiceNow HRSD
• Exposure to Jira and Confluence
• Knowledge of financial services industry trends
• Strong customer-first mindset

Mandatory Certifications

1. C_THR83_2405 - SAP Certified - SAP SuccessFactors Recruiting: Recruiter Experience
2. C_THR84_2505 - SAP Certified - SAP SuccessFactors Recruiting: Candidate Experience

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/ You can apply for this role by visiting ANZ Careers and searching for reference number 115538

Job Posting End Date

13/05/2026 , 11.59pm, (Melbourne Australia)