Job Description

Onsite Immigration Coordinator
The Immigration Coordinator will be based on-site at one of Cartus’ major financial services clients. Our client’s Americas Immigration team is part of the firm’s Global Mobility function. The Immigration Coordinator plays an integral role within the firm’s Americas Immigration team and serves as a key liaison to various stakeholders to ensure the successful execution of our client’s immigration strategy. Optimal candidate will have a solid foundation in US business immigration, and appreciates the importance of policy and process. Team player attitude and strong analytical and critical thinking skills a must. Comfortable working with large data sets to identify trends/patterns to further enhance immigration function while ensuring compliance with relevant government regulations. This role has the opportunity for growth for the right candidate.

Job duties include but are not limited to:
• Manage caseload for both nonimmigrant and immigrant /green card matters
o Management and triage of shared immigration mailbox
o Independently address or route appropriately employee and business issues/ inquiries related to US, Canada and LatAm immigration
o Track work accordingly and exercise good judgement when escalating matters
• Other ad hoc immigration issues, as necessary (e.g., initiations with immigration law firm vendor, employment verification requests from former employees, etc.)
• Policy/process documentation (e.g., employee FAQs and waivers, immigration resources for HCM, standardized communications)
• Collecting, updating, and distributing data within reports to ensure accuracy and timeliness
• Data validation on immigration support documentation, facilitating client signatures, issuing (and in some circumstances) drafting documentation
• Assist Immigration Program Manager with several cyclical immigration-related projects (e.g., annual H-1B visa lottery), when applicable
• Collaborate with other members of the Global Mobility team on immigration considerations
• Other ad hoc duties as assigned

EXPERIENCE/SKILLS:

To be successful in performing and developing this role, the candidate will need to demonstrate strength and experience in a majority of the following areas:
• Bachelors degree
• US business immigration knowledge
• Ability to prioritize workload and meet deadlines
• Excellent analytical skills and attention to detail – an ability to review data, detect and correct errors, take responsibility for data quality
• Client service focus, responsiveness and a "can-do" open-minded attitude
• Strong organizational skills, proactive approach
• Self-starter, ability to work well independently or in a team environment
• Good communication and relationship management skills
• Understands the importance of confidentiality
• Good judgment – knowing when to escalate an issue combined with a willingness to be flexible
• Familiar with operating as part of a global team
• Enthusiastic, positive and keen to learn and develop
• Strong Excel skills preferred
• Experience in the mobility field is preferred although not essential

Cartus is leaning into its essence, Where Mobility Meets Agility® With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee’s move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients—including more than a third of Fortune 100 companies—with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc.