Job Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

ROLE

The PMO Consultant plays a key role in supporting project governance, financial tracking, and operational processes within the Project Management Office. The role ensures accurate time tracking, smooth project onboarding, compliance with contractual documentation, and effective monitoring of project performance.

RESPONSIBILITIES

1. Timesheet Management

• Monitor and manage the timesheet submission process across projects.
• Ensure timely and accurate timesheet entries in Replicon.
• Perform timesheet adjustments and corrections where necessary to align with approved billing and project allocations.
• Follow up with consultants and project teams to ensure timesheet compliance before month-end close.

2. Project Onboarding & Setup

• Support the onboarding of new projects in project management and time tracking systems.
• Configure project structures, tasks, billing rates, and allocations.
• Ensure project setup aligns with approved Statements of Work (SOW) and client agreements.

3. Project Financial Reconciliation

• Conduct regular project reconciliations comparing actual time logged versus project budgets.
• Identify discrepancies between forecasted effort and actual hours booked.
• Work closely with Project Managers to investigate and resolve variances.

4. PMO Governance & Reporting

• Maintain and update RAG (Red-Amber-Green) status reports for project performance tracking.
• Support project governance by ensuring timely updates of project health indicators.
• Assist leadership with PMO reporting and operational insights.

5. Contract & Document Management

• Maintain repository of project contractual documents, including:
  • Statements of Work (SOW)
  • Master Service Agreements (MSA)
  • Purchase Orders (PO)
• Ensure all required documents are signed, stored, and accessible for audit and compliance purposes.

6. Sales & Contract Follow-ups

• Coordinate with the Sales team to obtain signed contracts before project execution.
• Track pending approvals and ensure commercial documentation is completed.

7. Project Forecast Coordination

• Follow up with Project Managers for submission and updates of project forecasts.
• Ensure forecasts are regularly updated to reflect current project status and expected resource utilisation.

8. System Administration (Replicon)

• Manage user administration in Replicon, including:
  • User creation and onboarding
  • Role assignment
  • User deactivation when required
• Maintain system data accuracy and support users with access or timesheet-related issues.

Key Skills & Competencies

• Strong PMO governance and project coordination skills
• Experience with timesheet management systems.
• Ability to perform financial reconciliation and variance analysis
• Excellent stakeholder coordination with Sales, Finance, and Project Managers
• Strong attention to detail and documentation management
• Proficiency in project reporting, forecasting, and operational tracking

Tools & Systems

• Replicon (Timesheet Management)
• Project management and resource planning tools (e.g., Float or similar)
• Microsoft Excel and reporting tools
• Document management systems

Qualifications

Qualifications & Experience

• Bachelor’s degree in Business Administration, Finance, Project Management, or a related field
• Minimum 3+ years of experience in a PMO, project coordination, or operations support role
• Experience working in IT services, consulting, or technology-driven environments is preferred
• Familiarity with project lifecycle management and PMO governance frameworks
• Hands-on experience with timesheet management and project tracking tools such as Replicon or similar systems
• Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis, reporting)
• Experience in financial tracking, budgeting, and project reconciliation processes
• Exposure to contract management, including SOW, MSA, and PO documentation

Technical Skills Required

• Replicon (or similar timesheet management tools)
• Project management tools (MS Project, Float, or equivalent)
• Advanced Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, dashboards)
• Financial analysis & project reconciliation
• Reporting tools (Power BI / Excel reporting)
• Document management systems (SharePoint or similar)
• Basic system administration (user access & role management)
• Microsoft Office Suite (Word, PowerPoint, Outlook)

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.

Be yourself with us, and feel that you belong.

We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.

We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.