Experience

5-8 Years

Experience – 5 to 8 years

Role – MS Dynamics 365 CRM Developer

Technical Skills

• Perform administration, implementation, customization, development of Microsoft Dynamics 365 CRM.
• Proficient in backend programming using ASP.net Frameworks, Web services, C#, as well as front-end programming with HTML and JavaScript.
• Expertise in building complex applications on the Microsoft Dynamics CRM platform, including customizing entities and writing client-side JavaScript for sitemaps.
• Develop and implement business process flows, including steps, stages, and categories, with the ability to work with multiple entities and employ conditional branching. Implement role-driven business process flows.
• Experienced in creating workflows and plugins within the Microsoft Dynamics CRM environment.
• Create and manage relationship types, understand cascading rules, work with hierarchical data, configure entity mapping, and establish connections and connection roles.
• Generate comprehensive documentation and procedures while adhering to best practices.

• Support the configuration, deployment, and execution of CI/CD pipelines in accordance with SDLC methodologies.
• Familiarity with supporting tools such as Azure DevOps and Power BI for the creation of reports and dashboards.

Qualifications:

• Involved and responsible for the overall design of the application and mapping the business requirements to systems/technical requirements.
• Ability to cascade the lessons learned and best practices across all engagements
• Experience in following best practices of programming, Security, Unit testing and Documentation standards and practices
• Experience in working with Agile teams
• Ensure the quality of technical and application architecture and design
• Self-motivator and self-starter, ability to take ownership and drive initiatives with minimal supervision and works collaboratively with the teams
• Have excellent communication skills and interpersonal skills to interact with team and stakeholders.

Required Technical/ Functional Competencies

Requirement Gathering and Analysis:

• Working knowledge of requirement management processes and requirement analysis processes, tools & methodologies.
• Able to analyze the impact of change requested/ enhancement/ defect fix and identify dependencies or interrelationships among requirements & transition requirements for engagement.

Application Design:

• Basic knowledge of design principles and performance engineering concepts.
• Can create UI / Design and business logic elements and constraints, navigation, screen flow and layout.
• Create traceability matrix based on requirements.

Architecture tools and frameworks:

• Understanding of standard architectural principles, models, patterns, and integration points.
• Knowledge of non-functional areas like automation, performance, manageability, and portability.
• Ability to create process maps and architect systems based on functional and non-functional requirements.

Estimation and Resource Planning

• Basic knowledge of estimation and resource planning techniques (WBS, FP, etc.).
• Able to identify required resources and utilize suitable estimation models for low-medium complete scenarios based on project scope.

Product/ Technology Knowledge

• Working knowledge of technology product/platform standards and specifications.
• Able to implement code or configure/customize products and provide inputs in design and architecture adhering to industry standards/ practices in implementation.
• Analyze various frameworks/tools, review the code and provide feedback on improvement opportunities.

Test Management:

• Working knowledge of testing concepts, testing standards and best practices.
• Ability to create/review test cases, conduct unit testing, define metrics, and support testing processes.
• Perform integration testing, create integration test plans, execute automation test scripts/manual test cases, and perform regression tests.
• Document defects identified and perform defect fix.

Customer Management:

• Has working knowledge of customer's business domain and technology suite.
• Use latest technology, proactively suggest solutions to increase business, and understand customer's business.

Project Management:

• Demonstrates basic knowledge of project management process, tools, and templates.
• Execute small/non-complex projects, provide inputs to supervisor for project management, create and maintain a quality dashboard, and support project management reporting for assigned work area.

Domain/ Industry Knowledge:

• Working knowledge of customers' business processes and relevant technology platforms/products.
• Ability to prepare process maps, workflows, and business cases with application of industry standards and practices.
• Creation of medium to complex business models.

Required Behavioral Competencies

Accountability:

• Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration:

• Participates in team activities and reaches out to others in team to achieve common goals.

Agility:

• Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

Customer Focus:

• Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.

Communication:

• Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results:

• Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Certifications