Job Description

Key Responsibilities CSOD / LMS Functional Responsibilities • Configure and manage Cornerstone Learning (LMS) modules • Create and maintain: • Learning items (Online, ILT, VILT, Curricula, Programs) • Assignments, certifications, and completion rules • Manage users, groups, organizational units (OU) • Handle learning assignments, exemptions, and retraining logic • Configure emails, notifications, and automated workflows Administration & Support • Provide L2/L3 functional support for CSOD issues • Troubleshoot learning assignment, completion, and transcript issues • Manage data loads (user data, learning data) and validate outputs • Coordinate with CSOD support for product issues and upgrades Reporting & Analytics • Create and maintain standard and custom CSOD reports • Use Reporting 2.0 / Insights to track: • Completion • Compliance • Training effectiveness • Support audit and compliance reporting needs Stakeholder & Project Management • Gather requirements from HR, L&D, Compliance, and Business teams • Translate business needs into CSOD functional solutions • Support CSOD implementations, enhancements, and releases • Assist in UAT, documentation, and end-user training ⸻ Required Skills & Experience Must-Have • 2–6 years of hands-on experience with Cornerstone OnDemand (CSOD) • Strong knowledge of: • CSOD Learning module • Assignments, Curricula, Certifications • User & OU management • Experience with CSOD data loads and reporting • Good understanding of L&D processes Good to Have • Experience with: • Performance, Recruiting, or Content Anytime modules • CSOD Integrations (Workday, SAP, Oracle, etc.) • CSOD Certification (preferred) • Exposure to Agile / project-based implementations Soft Skills • Strong communication & stakeholder management • Problem-solving and analytical thinking • Ability to work independently and manage multiple priorities • Documentation and training skills