Job Description

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage, and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life.

About the Role

As a Consultant Lead, you will serve as a seasoned individual contributor and subject matter expert (SME) supporting complex debit and payment processing initiatives. You will contribute to large-scale projects, drive continuous improvement efforts, and collaborate with cross-functional teams to develop innovative solutions that address client challenges and business objectives. This role requires a self-starter with expert-level judgment, as well as stakeholder management, risk assessment, and problem-solving capabilities to guide critical initiatives from strategy through execution.

Key Responsibilities

• Serve as the primary SME for debit and payment processing initiatives, providing consultative guidance on transaction processing, payment operations, and industry best practices.
• Contribute to complex client engagements and transformation programs, driving strategy, execution, risk management, and successful business outcomes.
• Implement innovative payment solutions that enhance performance, scalability, operational efficiency, and customer experience.
• Build trusted relationships with clients, product, technology, and business teams to influence decisions and deliver strategic results.
• Mentor team members and promote consulting excellence through coaching, knowledge sharing, and continuous improvement initiatives.

Required Qualifications

• Bachelor’s degree or equivalent combination of education, training, and relevant professional experience.
• At least 7 years of experience in debit card processing, payment processing, or payments technology within the fintech industry.
• Deep knowledge of payment transaction lifecycles, including authorization, clearing, settlement, chargebacks, network operations, and payment processing platforms.
• Proven experience serving as a subject matter expert and trusted advisor on complex payments initiatives, platform modernization efforts, or business transformation programs.
• Strong consulting, stakeholder management, analytical, and problem-solving skills with the ability to work independently and drive results with minimal direction.

Preferred Qualifications

• Experience supporting platform modernization, technology transformation, or complex migration initiatives.
• Professional certifications in project management, business analysis, agile delivery, or related disciplines.
• Expertise in consulting, stakeholder management, and cross-functional collaboration within complex business environments.

What We Offer You

When you join FIS, you become part of a team that's shaping how the world pays, banks, and invests. We’re committed to helping you thrive, both professionally and personally.

At FIS, we offer you:

• Internal career growth opportunities
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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