Job Description
Job Title
Consultant
Job Code
Grade
I3
Group
Business Products
Division
Business Products
Department
Fintech and B2B Horizontal
Unit
-
ROLE PURPOSE
The aim is to state the overall significance of the job from the organization’s perspective.
To analyze business opportunities, define business and product requirements, and support the development of business solutions that align with organizational objectives. The role serves as a key liaison between business stakeholders and technical teams, ensuring that business needs are translated into effective, scalable, and value-driven products and services while contributing to product development, process improvement, and operational excellence initiatives.
KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
Key Accountabilities
Key Activities
- Business Opportunity Analysis & Market Research
- Conduct market research and business opportunity assessments to identify growth opportunities and emerging market needs.
- Analyze market trends, customer requirements, and competitive landscapes to support product planning activities.
- Evaluate business opportunities and support the development of business cases and recommendations.
- Provide business insights that support strategic and operational decision-making.
- Product Lifecycle & Roadmap Management
- Support the planning, development, and enhancement of products throughout their lifecycle.
- Contribute to the definition and maintenance of product roadmaps and priorities.
- Monitor product performance and recommend enhancements to maximize business value.
- Collaborate with stakeholders to ensure product objectives align with business goals.
- Requirements Elicitation & Documentation
- Gather, analyze, validate, and document business requirements from stakeholders.
- Prepare Business Requirement Documents (BRDs), user stories, process flows, and related documentation.
- Ensure requirements are complete, traceable, and aligned with business objectives.
- Facilitate requirement review and validation sessions with stakeholders.
- Business Process Analysis & Improvement
- Analyze current business processes and identify opportunities for efficiency improvements.
- Design future-state processes and operating models using As-Is and To-Be methodologies.
- Support process optimization initiatives that enhance operational effectiveness.
- Document process changes and ensure alignment with business requirements.
- Solution Analysis & Integration Support
- Analyze business needs and support solution design activities.
- Collaborate with technical teams to define integration requirements and business rules.
- Support API, middleware, and integration-related initiatives from a business perspective.
- Ensure business requirements are effectively translated into technical solutions.
- Stakeholder Management & Collaboration
- Build effective relationships with business users, product teams, and technology stakeholders.
- Facilitate workshops, discussions, and requirement gathering sessions.
- Manage stakeholder expectations and maintain alignment throughout project lifecycles.
- Communicate business requirements and project updates effectively.
- Agile Delivery Support
- Participate in Agile ceremonies including sprint planning, backlog refinement, and reviews.
- Support prioritization and management of business requirements within Agile environments.
- Work closely with product owners and delivery teams to ensure successful implementation.
- Validate delivered solutions against business expectations and requirements.
- Business Analysis & Reporting
- Develop reports, analyses, and presentations that support business and product decisions.
- Monitor key business and product performance indicators.
- Identify risks, issues, and improvement opportunities through business analysis activities.
- Provide recommendations based on analytical findings and performance data.
- Policies, Processes & Procedures
- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
- Information Security
- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
JOB SPECIFICATIONS
Academic and professional qualifications
- Bachelor’s Degree in Business Administration, Information Systems, Computer Science, Industrial Engineering, or a related discipline.
Years and Nature of Experience
- 3–5 years of experience in Business Analysis, Product Management, Product Development, or related disciplines.
VERSION TRACKING
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