EXL

Consultant II (Lead Assistant Manager)

EXL  •  Gurugram, IN (Onsite)  •  12 days ago
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Job Description

We are hiring a hands-on Fraud Strategy Analyst to execute and optimize real-time fraud detection strategies across client product portfolios including credit cards, debit cards, onboarding, money movement, and scam portfolios for the US market. This role requires strong analytical depth, independent segment ownership, and high-quality delivery.

Key Responsibilities

  • Design, test, and deploy real-time fraud rules to decline or alert suspicious transactions using industry-standard fraud decision platforms (e.g., FICO Falcon, Visa Risk Manager, SAFIRE or similar systems).
  • Monitor fraud KPIs including fraud rate, false positive rate, approval rate, and customer dispute trends.
  • Conduct deep dives into spend behavior, transaction anomalies, and dispute files to identify emerging fraud patterns.
  • Perform exploratory analysis and translate insights into actionable strategy enhancements.
  • Implement rule optimizations to reduce fraud losses while maintaining customer experience balance.
  • Partner with modeling, MRM, and operations teams for validation and deployment.
  • Independently manage assigned segments across client product portfolios and ensure timely execution.

Candidate Profile

  • 2–6 years of experience in Fraud Risk / Fraud Analytics / Transaction Monitoring.
  • Experience managing US market fraud portfolios preferred.
  • Hands-on experience with real-time fraud rule engines.
  • Strong analytical skills (SQL/SAS/Python preferred).
  • Work Location & Shift
  • 5-day work-from-office role.
  • Locations: Bangalore or Gurgaon.
  • US shift: 12 PM – 9 PM or 1 PM – 10 PM IST.

Success Metrics

  • Fraud loss reduction within managed segments.
  • Improved detection rates with controlled false positives.
  • Timely and high-quality strategy deployments.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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