Capitec

Consultant: Fraud Operations

Capitec  •  Century City, CA (Onsite)  •  2 hours ago
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Job Description

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below

Purpose Statement

To leverage expertise in fraud operations and perform purpose-driven activities in the combat against financial crime to minimise and mitigate client and bank losses thorough investigations into card fraud, digital fraud, application fraud, and internal threats.

Experience

  • Minimum 2- 3 years’ experience in any area related to financial crimes.
  • Experience of and comprehensive understanding of the South African financial/banking environment
  • Familiarity with relevant legislation pertaining to fraud and banking.
  • Proficiency in investigation techniques and methodologies
  • Understanding of customer care and service protocols
  • Familiarity of common fraud typologies and emerging trends in fraud and financial crime
  • Familiarity with banking/retail/financial service provider policies, products, and procedures
  • Service-oriented mindset.

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification

Knowledge

  • Understanding of the South African financial/banking environment.
  • Familiarity with relevant legislation pertaining to fraud and banking.
  • Understanding and proficiency in investigation techniques and methodologies.
  • Understanding of customer care and service protocols.
  • Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
  • Familiarity with banking/retail/financial service provider policies, products, and procedures.
  • Service-oriented mindset.

Skills

  • Attention to Detail
  • Communications Skills
  • Consultation skills
  • Interpersonal & Relationship management Skills
  • Planning, organising and coordination skills
  • Problem solving skills
  • Decision making skills
  • Analytical Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec

About Capitec

Imagine simple, affordable banking solutions that work for you – just like it does for over 25 million South Africans. They’re banking smart, paying less and getting more value every day with us.

As the country’s leading digital bank, we’re proud to have been voted the Coolest Bank by the youth in the 2024 Sunday Times GenNext Awards.

With 880 branches and a team of over 16,900, we’re here to grow with you.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Stellenbosch, ZA
Year Founded
2001
Website
capitecbank.co.za
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