• 
  Support
  the planning and execution of MyM Rewards campaigns and member engagement
  initiatives.
• 
  Analyses
  customer and loyalty performance data to identify opportunities to improve
  member acquisition, engagement, and retention.
• 
  Work
  with CRM teams to develop targeted campaigns, personalized offers, and
  customer communications.
• 
  Monitor
  customer journeys and recommend improvements to enhance the loyalty
  experience.
• 
  Support
  the testing and optimization of rewards, promotions, and loyalty
  mechanics.
• 
  Collaborate
  with Product and Technology teams to improve the MyM Rewards experience
  across digital channels.
• 
  Research
  loyalty and CRM best practices and bring new ideas to support program
  growth.

Requirements

• 
  3 to 5 years’ experience in
  a related field
• 
  Bachelor’s degree in a
  related field is a plus
• 
  Networking
  Skills
• 
  Bilingual:
  English & Arabic – Strong Arabic preferable