WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
• Identify key opportunity areas with client processes and lead projects to improve process efficiency and effectiveness• Dedicated SMEs to bridge b/w Operations & Capabilities to ensure smooth operations for the vertical operations• End to end implementation experience in Blackline (Account Reconciliation, Task, JV and Matching module)• Formulate improvement plans based on wastes & variations identified during analysis• Contribute and present in client reviews & meetings• Work closely with operations team to collect data and assess the current situation• Remove barriers to progress through Blackline Optimization• Introduce different innovative concepts• Achieve Quality Savings and Productivity targets.• Provide Domain Expertise for Hunting {Solution alignment]. farming [Upsell & Cross sell] & BAU activities.• Proactive Account Remediation, before it goes up the leadership chain• Proactive Data collection & Analyst support for the vertical• Establish standards and ensure efficiency roadmap for R2R is delivered, working with multiple stake holders• Align with Global R2R Tower lead, for outside in views, and give feedback to Tower lead for inside out gaps & challenges• Participation in special / strategic projects from time to time• Conducting diagnostics, solution design validation or due diligence exercise• Ability to handle end to end pre-sales activities for digital capabilities – identify opportunity, pitch the right digital solution, solution building, business case creation etc.• Understand client digital transformation needs & consult/provide customized solutions, develop business case• Collaborate with multiple departments within the company & lead the overall transformation journey for clients
Commerce Graduate
WNS, part of Capgemini, is an Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
