Job Description

Consultant - Business Consulting – Transformation Architecture – Healthcare Operations (Manager) (Multiple Positions) (1716153), Ernst & Young U.S. LLP, Los Angeles, CA.

Provide business consulting services to help clients in the healthcare industry improve payer (Health Plan) and/or provider (Health System) operations. Generate standard or custom reports summarizing business, financial, or economic data for review by health care executives, functional leaders, healthcare providers, other clinicians, and staff. Synthesize current business intelligence or trend data to support recommendations for action. Work collaboratively with health care executives, functional leaders, healthcare providers, other clinicians, and staff to assess, design, and implement Business Performance Management, Analytics Enablement, Process Improvement, Cost reduction, Technology Implementation, and/or Enterprise Transformation that help clients in the healthcare industry define and plan effective execution of their strategic direction and vision. Collaborate with healthcare teams and work with a broad spectrum of not-for-profit and for-profit healthcare clients, including health systems, HMOs and health insurance companies. Assist in generating margin within existing healthcare clients and in developing new prospects at the “C” and executive level of large healthcare companies. Advise clients on maintaining or updating business intelligence tools, databases, dashboards, systems, business processes or methods that enable sustainable and measurable improvements. Develop process flows depicting pain points in the business process, conduct detailed analyses to draw conclusions, and develop recommendations for improvement. Assist clients with planning, budgeting, forecasting, performance measuring, and reporting services. Advise clients on resource utilization, and the assumptions underlying budget forecasts. Analyze business operations, trends, costs, revenues, financial commitments, and obligations to project future revenues and expenses.

Manage and motivate teams of professionals with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Business, Finance, Accounting, Engineering, Information Technology, Computer Science, Healthcare Administration, Health Sciences, Medical Informatics, Nursing or a related field and 5 years of progressive, post-baccalaureate related work experience. Alternatively, will accept a Master’s degree in Business, Finance, Accounting, Engineering, Information Technology, Computer Science, Healthcare Administration, Health Sciences, Medical Informatics, Nursing or a related field and 4 years of related work experience.

Must have 4 years of one or a combination of the following:
- healthcare industry experience
- experience providing advisory services to clients in the healthcare industry
- experience providing consulting services to clients in the healthcare industry.

Must have 2 years of experience with ALL the following:
- healthcare operations organization strategy, operating model design and deployment
- healthcare operations transformation strategy and design
- healthcare operations business case development
- transformation strategy and design.

Must have 2 years of experience managing client relationships within the healthcare industry.

Must have 2 years of experience in ALL the following:
- Healthcare operations engagement planning, budgeting, and work plan development;
- Mobilizing and managing healthcare engagement teams;
- Defining healthcare operations deliverable structures and content;
- Facilitating buy-in of proposed solutions from top management levels at the client;
- Managing the quality delivery of healthcare operations work products;
- Managing engagement economics and engagement risk;
- MS Office suite, including Word, Excel, PowerPoint and Visio; and
- Project Management, including experience with MS Project.

Must have 3 years of experience writing and delivering healthcare operations strategy impact presentations for clients, executives and senior managers in Power Point.

Must have 2 years of experience in designing, developing, and implementing data driven solutions for the healthcare industry, including in one or a combination of any of the following: computerized healthcare provider systems, managed care payer systems, and/or health information management systems.

Must have 2 years of experience in one or a combination of the following: managing teams of industry and/or consulting professionals providing services to clients in the healthcare industry.

Requires domestic travel up to 80% to serve client needs.

Employer will accept any suitable combination of education, training or experience.

Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, “See All", then “Experienced Professionals” (Job Number - 1716153).

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $179,410.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.
EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".