Job Description

Consultant AI Transformation (D/F/M)

Creating value at DHL Group through data and AI innovation!

At DHL Data & AI, our primary objective is to design and deliver scalable AI solutions that create tangible business value across DHL Group. We work end-to-end, from small, fast Proof of Concepts that validate potential to fully deployed AI solutions built in close partnership with business and engineering teams. To support this, we continuously optimize our data and AI platforms to ensure secure, cost-efficient, and reliable foundations for our solutions.

Alongside this core focus, we also strengthen the organization through data governance, training, technology incubation, and community building. We are committed to scaling Data & AI capabilities sustainably and accelerating digitalization across DHL Group.

Join our growing team in Bonn as Consultant AI Transformation (d/f/m) and shape the company further!

Who we are:

DHL Data & AI is a Global Business Service Line in DHL Group, focusing on leveraging data to create business value. We are a dynamic, innovative, and diverse team with approximately 100 talented professionals, including Data Engineers, Cloud Engineers, DevOps Engineers, Data Scientists, and Architects.

DHL Group is the leading mail and logistics service provider in the world. As one of the planet’s largest employers operating in over 220 countries and territories, we see the world differently.

As Consultant AI Transformation (d/f/m), you will help shape AI projects from problem framing to implementation by translating business needs into structured workplans and steering delivery together with D&A’s technical experts. You will work closely with stakeholders to ensure solutions are aligned with client needs and create tangible business value.

What you will do:

• Engage with business stakeholders to understand their challenges, facilitate workshops, support business development activities, and capture business needs and requirements.
• Translate business needs into clearly defined AI and data use cases, including objectives, expected value, priorities, and initial project plans.
• Collaborate closely with business stakeholders and technical teams throughout project delivery by providing business context, clarifying requirements, supporting alignment on scope and priorities, and tracking progress.
• Support implementation and adoption through clear stakeholder communication, rollout planning, and compelling project narratives.
• Contribute to internal standards, templates, and playbooks that strengthen the quality and scalability of AI delivery.
• Support broader transformation assignments, including board preparation, communication narratives, and steering materials for senior stakeholders.
• Contribute to the company’s growth by driving internal initiatives and supporting recruiting efforts.

What you bring:

• You have a strong academic and professional background.
• You demonstrate excellent analytical, conceptual, and communication skills.
• You have at least one year of experience in management consulting or a similarly strategic, project-based role, with hands-on exposure to managing project modules or workstreams and working directly with clients or senior stakeholders.
• You have a strong interest in AI and data topics and the ability to quickly build depth in unfamiliar subject areas.
• You are proactive, take ownership, and thrive in dynamic, fast-evolving environments.
• You are an open-minded team player with a collaborative working style.
• You are fluent in English; international experience gained through work or studies is a plus.

What we offer:

At DHL Data & AI, we offer an array of benefits designed to support your professional growth and personal well-being. Here is what you can expect when you join our team:

• Comprehensive training programs, workshops, and e-learning resources to prioritize your growth and development.
• A flexible work arrangement that blends mobile work and office presence, promoting work-life balance and adaptability.
• A competitive salary package, inclusive of various attractive benefits, to ensure employee well-being and satisfaction.
• Diverse commuting options, including a job ticket for public transportation, parking space for a monthly fee, or bicycle leasing, to suit your preference.
• Access to DHL Group's daycare facilities for working parents.
• A vibrant, inclusive, and cooperative international setting that inspires innovative thinking.

We are committed to equal opportunity and reject any forms of discrimination as defined in DHL Group’s Human Rights Policy Statement. The basis for employee selection at DHL Data & AI is qualification, performance, skills and experience.

If you have any questions, please reach out to us via: dna.recruiting@dhl.com

One of our team members will get in touch with you.

If you are interested in this position, please click on Applyand submit your CV, academic records incl. grades, professional references, desired salary and your earliest possible start date. We kindly ask you to apply for one position at a time! We will reach out to you if we see a better match with another role on the team.

You can find us here: DHL Data & AI

CONNECTING PEOPLE. IMPROVING LIVES.