Job Description
The Associate Chief Medical Officer position serves as a highly visible, energetic champion of quality and patient safety at USC Arcadia Hospital. Works closely with the Chief Medical Officer and the Chief Quality Officer to provide leadership efforts to continuously improve the safety, effectiveness, efficiency, patient-centeredness, equity, and timeliness of health care service to all patients. Works with Medical Staff to achieve outstanding performance on key, nationally standardized metrics of quality and safety implementing the principles of High Reliability serves as a quality liaison for healthcare services, nursing, clinical, and administrative departments, medical staff organization, and committees.
Essential Duties:
- The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position. a. Utilizing the dyad model in partnership with the Chief Quality Officer. • Participates in prioritizing quality initiatives in concert with Organizational Strategic Objectives, • Develops and reports to Medical Staff and Service line Committees performance improvement data, analyses, actions taken, and evaluation of progress as requested, • Works with medical staff leaders and Medical Directors to develop OPPE data sets for physician-based evaluations, • Participates in QAPI Framework of the organization to champion physician-based response plans. • Helps find, train and support physician champions that influence on physician engagement and involvement in performance improvement initiatives. b. Chairs the CQIS (Comprehensive Quality Systems Improvement) Committee, the Quality Committee of the Medical Staff. c. Provides ongoing communication and training to the medical staff about quality initiatives. d. Participates in committees as needed. e. Supports and assists with redesign of patient care services by multi-disciplinary teams that aim to improve quality, safety &/or service. Identifies & develops appropriate process & outcome measures in support of the quality improvement plan with the Chief Quality Officer. f. Formulates or assists in formulating overall policies and in planning and directing of programs and activities of a very large and complex medical organization. g. Has input for such administrative aspects of the organization's medical program as budget preparation and control, personnel functions, procurement of equipment and supplies, and coordinating of the work with other organizational units and top management of the department. h. Directs the establishment, improvement, or revision of the medical work or procedures of the organization to improve the level of care and service, or the utilization of personnel. i. Works with Care Management and the Chief Medical Officer to help decrease variation in physician practice, avoid delays in care, improve compliance with best practice guidelines and to decrease length of stay. j. Ensures that the organization remains in compliance with Medical Staff Standards in the Joint Commission and Conditions of Participation Sections related to Patient Safety and Performance Improvement. k. Is available to participate in on-site regulatory and accreditation survey when requested.
- Core Organizational Functions: 1. Personal Achievement: Sets and achieves personal goals to advance career-related skills, knowledge and abilities and helps others to improve their skills. 2. Teamwork: Builds effective relationships across work groups by treating fellow employees with courtesy, respect and inclusiveness; maintains a positive attitude and takes responsibility for assignments. 3. Quality Improvement: Strives for high quality performance and takes initiative to make improvements and deliver results. Keeps focus on systems improvement. 4. Resource Management: Demonstrates accountability, discretion and sound judgment in using or managing resources. 5. Customer Service: Values and delivers high quality service to all customers through effective application of the organization’s service excellence standards. Knows and complies with all customer service standards.
Required Qualifications:
- Req MD or DO degree
- Req Specialized/technical training Board certified in clinical specialty
- Req 2 years Progressive administrative and management experience in quality in health care setting.
- Req 4 years Experience in clinical practice.
- Req Working knowledge of national initiatives such as Leapfrog, Institute of Healthcare Improvement, Association for Healthcare Research and Quality, CMS IPPS, OPPS.
- Req Exceptional level of professionalism, discretion and the ability to work on highly sensitive and confidential projects.
- Req Outstanding negotiation, written, and verbal communication skills.
- Req Experience using electronic data systems and data analysis in support of system-wide clinical quality improvement activities.
- Req Effective listening, interpersonal relationship building, and problem-solving skills.
- Req Exhibits leadership attributes including positive, can-do attitude, creativity, and enthusiasm.
- Req Highly self-motivated
- Req Demonstrated ability to develop new vision, create a strategic plan, and lead change.
- Req Successful track record of effective, team-oriented working relationships with physicians, nurses and other health professionals
- Req Ability to inspire trust, build high-performing collaborative teams, and motivate them to work well together.
- Req Demonstrated ability to support, encourage and mentor members of the interdisciplinary team.
- Req Knowledge of current trends and best practices in healthcare quality improvement and patient safety.
Preferred Qualifications:
- Pref MPH, MMM, MHA, MBA or CPE with advanced training, experience in quality preferred.
- Pref Experience in Lean Six-Sigma as an improvement methodology.
Required Licenses/Certifications:
- Req Medical Doctor State of California
The annual base salary range for this position is $191,360.00 - $315,744.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu Inquiries will be treated as confidential to the extent permitted by law.
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