Job Description

JPI is seeking a motivated and detail-oriented Program Management Support Specialist to support the U.S. Coast Guard Office of Cyberspace Forces . This role provides project coordination, communications, meeting management, and operational support across a portfolio of cybersecurity and strategic transformation initiatives. The ideal candidate is an organized professional with strong writing, communication, and project coordination skills who can support multiple stakeholders in a fast-paced federal environment. This position is well-suited for candidates with experience supporting federal programs, cybersecurity initiatives, or organizational transformation efforts. This role directly supports program leadership through meeting facilitation, task tracking, reporting, SharePoint/Teams administration, and development of executive-level communications and deliverables.

At JPI, we strive to empower our people and excel for our clients. We hold ourselves to high standards and prioritize our values of being one team with unwavering integrity. We are motivated by our mission and driven to deliver solutions that exceed expectations. Will you join us?

Responsibilities Include:

Program & Project Support

• Support Program Managers, Team Leads, and Workstream Leads in coordinating project activities and deliverables.
• Track project actions, milestones, risks, and deliverables using task trackers and status reporting tools.
• Assist with maintaining project documentation, schedules, lessons learned, and knowledge management repositories.
• Support development and maintenance of project plans, status reports, dashboards, and briefing materials.

Meeting & Communications Management

• Coordinate and facilitate meetings, working groups, and leadership engagements.
• Develop meeting agendas, read-ahead materials, presentations, meeting summaries, and action item trackers.
• Manage calendars, conference room scheduling, Teams meetings, and stakeholder communications.
• Draft professional communications, emails, executive briefings, memoranda, and reports for leadership review.

Collaboration & Administrative Support

• Maintain and update Microsoft Teams and SharePoint collaboration sites.
• Support management of shared mailboxes, distribution lists, and user access requests.
• Monitor incoming correspondence and route requests using established procedures and workflows.
• Maintain organizational templates, trackers, SOPs, and communications repositories.

Strategic & Operational Support

• Assist with tracking strategic initiatives, stakeholder engagement activities, and program performance metrics.
• Support process improvement initiatives and development of standardized workflows and documentation.
• Contribute to preparation of weekly, monthly, and quarterly reporting deliverables.

Requirements

• Bachelor’s degree in Business, Communications, Engineering, Cybersecurity, Public Administration, or related field and 2–4 years of relevant experience; OR
• 4–6 years of relevant professional experience supporting federal programs, project management, operations, or strategic communications.
• Strong written and verbal communication skills, including experience developing professional reports, presentations, and correspondence.
• Experience supporting multiple projects or stakeholders simultaneously in a deadline-driven environment.
• Proficiency with Microsoft Office Suite, including:
  • PowerPoint
  • Excel
  • Word
  • Outlook
  • Teams
  • SharePoint
• Ability to work independently while coordinating across multiple teams and leadership levels.
• Strong organizational skills and attention to detail.
• Ability to obtain and maintain a U.S. Government security clearance.

Preferred Qualifications

• Active Secret or Top Secret clearance.
• Experience supporting DHS, USCG, DoD, or other Federal Government clients.
• Familiarity with project management methodologies and task tracking processes.
• Experience supporting cybersecurity, IT, or enterprise transformation programs.
• PMP, CAPM, Scrum, or other project management certification preferred.
• Experience with SharePoint administration, Teams governance, or knowledge management tools.

Desired Skills

• Executive-level communication and briefing support
• Meeting facilitation and coordination
• Task and action item management
• Strategic communications support
• Risk and issue tracking
• Process improvement and documentation
• Stakeholder engagement and coordination

JPI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

JPI is hiring for several positions and will consider your application across our current and future openings. Expected compensation for this role is between 55,000-90,000, including a generous benefits package with comprehensive healthcare coverage. Please note that final compensation is dependent on a variety of factors and is reviewed regularly for both internal and external equity considerations.