Position Title: Construction Technician

Union: CWA 7670

Last day for
internals 5/21/2026

Base Salary:
$19.76 to $41.09 hourly DOE

Benefits:
Medical, dental, vision, 401k, flexible spending account,
paid sick leave and paid time off, parental leave, quarterly performance bonus,
training, career growth, and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated
to elevating the connected lives of the communities we serve. We
offer the fastest home internet in the nation, a refreshingly great
customer experience, and affordable plans that
put customers in charge.

As our state-of-the-art fiber network expands, so
does our need for team members who can help us grow and realize our goals.

Our Company Values:

• 
  Genuinely Caring:
  We
  treat customers and colleagues like neighbors, with empathy and full
  attention.

• 
  Empowering You:
  We
  help customers choose what is best for
  them, and we support employees in
  implementing new ideas and solutions.

• 
  Innovation and Improvement:
  We
  constantly seek ways to improve how we serve customers and each
  other. 

• 
  Earning Your Trust:
  We
  build trust through clear, honest, human communication.

Job Summary

The Construction Technician
is responsible for initiating and building customer relationships, while
providing technical solutions through our products and services. As brand
ambassadors of Ziply Fiber within our communities, this position will bring excellent
customer service and technical expertise to resolve telecommunication issues.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.

Installation, Repair, and Service Delivery

·
Utilize test equipment to install products and
isolate trouble effectively.

·
Support, install, and repair company products by
providing Ziply Fiber services.

·
Install and maintain inside wiring for
residential/business broadband (HSI/Video) service.

·
Use and understand automated Dispatch equipment
(i.e., handheld terminals), read and understand broadband service orders and
trouble tickets, and the use of appropriate broadband test equipment.

·
Effectively use Ziply Fiber’s internal programs
and dispatch programs to complete assignments.

Fiber Construction, Splicing, and Testing

·
Perform single fusion and mass fusion splicing
on high-count fiber optic cables (24-ribbon and above) in outside plant
environments.

·
Prep, splice, and maintain fiber optic cables in
aerial, underground, and indoor settings.

·
Utilize OTDR, Power Meters, and VFL to test
fiber, troubleshoot, and identify network issues.

Network Maintenance, Documentation, and Safety

·
Effectively use preventive maintenance program
by rebuilding aerial/buried/underground cables.

·
Read and interpret Outside Plant drawings.

·
Read, create, and maintain splicing schematics,
blueprints, and engineering documents.

·
Perform mid-sheath entries, bond and ground
fibers, and maintain existing plant.

·
Adhere to OSHA, NESC, and NEC safety standards,
including in-vehicle safety and work zone setups.

·
Respond to network outages (24/7 on-call
capability).

Other Duties

·
Performs other duties as required to support the business and
evolving organization

Required Qualifications:

·
High school diploma or equivalent.

·
Minimum
of one (1) year of proven experience in outside plant fiber splicing.

·
Experience with Fiber Optic construction and maintenance,
transmission/noise isolation, sealed plant repair, and/or operation of all
types of heavy equipment.

·
Additional equipment certification/licensing/experience is
preferred (i.e., Nortel, DMS10, Adtran, AFC/Tellabs, Calix, Go Digital,
Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics,
etc.)

·
Demonstrated knowledge of all types of splicing activity,
cable, and safety test equipment and/or use of all types of cable construction equipment.

·
Basic AC/DC Theory

·
Good safety record

·
Knowledge in First Aid & CPR

·
Proven expertise in mass fusion (ribbon) splicing and Core Alignment
Single Fiber Splicers

·
Ability to read/interpret construction prints and fiber splicing diagrams.

·
Possession of a valid
CDL driver’s license is required.

·
Must have and maintain a valid driver’s license, auto
insurance, and satisfactory driving record.

·
Must complete a pre-employment drug screening.

Preferred Qualifications:

·
Five
(5) years of experience in telecommunications installation and maintenance.

·
Additional equipment certification/licensing/experience (i.e., Nortel,
DMS10, ADTRAN, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain,
Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics, etc.)

·
Possession of a valid
CDL driver’s license is preferred.

Knowledge, Skills, and Abilities:

·
Ability to climb, work aloft, and in close spaces.

·
Ability to remain calm in high stress situations and
demonstrate good judgment.

·
Ability to maintain strong communication with customers and
different personalities.