Job Description

Benefits:

• 401(k) matching
• Company car
• Health insurance
• Opportunity for advancement
• Paid time off

The Construction Operations Manager plays a critical role in ensuring Westlake Group operates at a high standard across every job site. With a growing portfolio of residential and commercial projects, this leader will bring structure, accountability, and operational consistency to field execution while supporting the success of our project managers, superintendents, and crews.

This position is not just about managing projects it’s about strengthening the operational systems that allow great teams to perform at an elite level. The right candidate will elevate field performance, improve coordination across departments, and ensure every project reflects the credibility, mastery, and intentionality that define Westlake Group. This is an opportunity to step into a key operational leadership role within a company that values professionalism, accountability, and long-term growth. Leadership ScopeResponsible for coordinating the work of:

• Project Managers, Superintendents, Estimating Department, Field crews totaling up to 50 personnel.

Key ResponsibilitiesOperations & Field Execution

• Oversee daily field execution across residential and commercial plumbing projects
• Support superintendents with jobsite leadership and operational problem solving
• Manage labor allocation, manpower forecasting, and crew deployment
• Track crew productivity and jobsite performance

Project Coordination

• Coordinate scheduling, jobsite readiness, and resource allocation
• Ensure materials flow properly between purchasing, warehouse, and field teams
• Assist with budget monitoring and project progress tracking
• Coordinate with project managers to maintain schedule commitments

Estimating & Project Controls

• Review and coordinate final estimates from the estimating department
• Ensure project scopes are executable and aligned with field capabilities
• Evaluate and approve change order values according to project agreements
• Maintain a steady pipeline of residential and commercial projects

Client & Builder Relationships

• Maintain strong relationships with general contractors and builder clients
• Support development of new builder partnerships
• Ensure consistent communication and responsiveness throughout projects

Safety & Performance

• Promote jobsite safety practices and compliance
• Conduct performance evaluations for field leadership
• Provide weekly operational reports to executive leadership
• Identify opportunities for process improvement and operational efficiency

Skills & Qualifications


Experience

• Bachelor’s Degree in Construction Management, 8+ years experience in plumbing, mechanical, or construction leadership
• Proven experience managing multiple job sites simultaneously
• Experience with both new construction and renovation projects

Technical KnowledgeStrong understanding of Plumbing systems, underground utilities, construction practices

• Familiarity with Arkansas plumbing codes and inspections
• Ability to interpret construction drawings and specifications

Systems & Technology· Experience with construction software platforms such as, ServiceTitan, FastEst, .

• PlanHub

Leadership Skills

• Strong team leadership and mentorship ability
• Excellent organization and communication skills
• Calm under pressure and deadline-driven
• Effective conflict resolution and escalation management
• Ability to lead across multiple active job sites

Compensation & Benefits

• Company truck
• Company laptop and phone
• Company-paid health insurance
• Dental and vision coverage options
• 401(k) with company matching
• Paid time off

Westlake Group has served Central Arkansas for over half a century, delivering dependable residential and commercial plumbing construction & services. Our mission is simple: building sustainable solutions that serve our employees, clients, communities, and the long-term strength of our company. We strive to operate as the undisputed model of excellence where great people become elite, creating an environment where skilled professionals can grow, develop mastery in their craft, and take pride in the work they do every day.
Compensation: $65,000.00 - $75,000.00 per year

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

1. Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.

2. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

3. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.