This position is responsible for construction loan processing through end loan sale of our 1XC, 2XC, Lot and Rehab transactions.
Primary Duties:
• All tasks related to the A – Z processing of our construction loan products: 1XC, 2XC, Lot and Rehab.
• Processing, Closing, Shipping, Post Closing, Draws, Customer Service, Other.
• Respond to Internal and External Customers: LO, Processor, Title Company, Customer, Inspector and others.
• Maintain a 20-25 file per month processing to closing pipeline.
• Maintain a comprehensive knowledge and understanding of our program guideline and process documents.
• Participate in expansion efforts by testing and research projects as assigned.
• Mentor team members – team members posess different interests and/or skills, as those interests/skills are identified, that person will become the “expert” or “go to” person for that function within the department.
• Data entry – Multiple applications and systems: Encompass, Abrigo/Construct, etc.
• Account reconciling - Authorize wires, balance multiple systems.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.
Job Skills Required:
• Two years of mortgage processing experience required. Mortgage processing of construction transactions preferred.
• Ability to analyze project particulars and make risk decisions based upon Bell policy and/or procedures.
• Excel Spreadsheet experience.
• Detail oriented, with ability to prioritize and multi-task.
• Customer service oriented with excellent communication skills.
• Ability to be collaborative and embrace change.
• Ability to work under high pressure deadlines, knowing cost to company will be significant if mistakes are made or deadlines are not met.
• Ability to work with high energy, high profile colleagues that have other priorities.
• Ability to work behind the scenes without accolades that other higher profile departments receive.
• Ability to maintain a professional demeanor while working through the above defined challenges.
People matter at Bell Bank – and it shows in how our team members treat each other, our customers and those around us. As members of the Bell Bank family, we provide unequaled personal service, working in the best interest of those we serve. Our award-winning workplace promotes success, recognizes achievement – and offers an environment focused on having fun while helping others.
At Bell, we build careers. We build community. We positively impact lives around us. Employees are actively encouraged to volunteer (receiving 16 hours of paid volunteer time annually), and our unique Pay It Forward initiative has empowered more than $17 million in employee giving to people and causes we care about.
Founded in 1966 and headquartered in Fargo, North Dakota, Bell has grown to become one of the nation’s largest independently owned banks. A family- and employee-owned company, Bell has full-service bank locations in North Dakota, Minnesota, and Arizona and mortgage offices in multiple states.
Bell Bank is a Member FDIC, Equal Employment Opportunity Employer and an Equal Housing Lender (we lend without regard to race, color, religion, national origin, sex, handicap or familial status). Investment and wealth management services are not FDIC insured, have no bank guarantee, may lose value, not a deposit and not insured by any federal government agency. Bell Insurance Services, LLC is a wholly owned subsidiary of Bell Bank. Products and services offered through Bell Insurance are: Not FDIC Insured | No Bank Guarantee | May Lose Value | Not A Deposit | Not Insured by Any Federal Government Agency
