The primary responsibility of the Construction Job File Coordinator is to monitor incoming leads from conversion to active job status through completion of work and customer invoicing. The Construction Job File Coordinator will work closely with our Construction Division to maintain an accurate work-in-progress board and audit daily documentation for all job files. The Construction Job File Coordinator will also review the scope, estimate, and job file documentation to ensure all program requirements are met and all work performed is accurately invoiced.
Primary Responsibilities· Monitor job file status to ensure accuracy in all job file documentation daily.· Communicate daily with Production crews to ensure all required documentation is captured on site at point of task.· Create/review estimate based on scope and photos from Production crew.· Maintain an accurate Work in Progress board for all active leads/projects.· Monitor and ensure all client requirements are followed.· Maintain internal and external communications with all stakeholders.· Review timestamps and other datapoints to reflect accurate reporting/KPMs.· Complete and review job file documentation for final upload and the audit process· Perform internal audit of all projects to ensure estimate captures all work performed.· Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing.· Assist other departments, as needed. Education and Experience Requirements· High school diploma/GED is required.· Previous office/estimating experience preferred.· Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.· Proficiency in using various digital tools and technologies to complete job tasks efficiently.· Experience in the restoration, construction, or insurance industry is a plus.
Physical and Work Environment RequirementsThis is a largely sedentary role in an office environment. However, some filing may be required. This could require the ability to lift files, open filing cabinets, and bend or stand on a step stool as necessary.
Normal Working Hours, Additional Working Hours, and Travel Requirements This is a full-time position, working hours varying between 7:00 a.m. and 5:00 p.m., Monday–Friday. This position may require longer hours and some flexibility in hours may be needed depending upon business needs.
Fluent in Spanish is a plus.
Construction Admin experience with Xactimate, Symbility, and Cotality preferred.
Part-Time is also available.
Send resumé to Jason Smith at jsmith@servproteamnichols.com
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN.
As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.
Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.
Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.
