Job Description

Construction and Design Director

Department: Marketing 500011

Employment Type: Full Time

Location: Troy - Innovation Center

Reporting To: Calynn Berry

A Taste of Who We Are:

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.

Our Mission Delight our guest. Every meal. Every day.

Our Core Values

Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.

Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.

Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.

Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.

Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.

The Experience You’ll Create:

The Director of Construction & Design is responsible for leading the planning, design, and execution of construction projects from concept through completion. This role ensures projects are delivered on time, within budget, and aligned with organizational goals, brand standards, and regulatory requirements. The Director oversees internal teams and external partners including architects, licensing process, contractors, and consultants. We are committed to a collaborative, team-driven approach to problem solving, and provide the highest level of design excellence and service for our guests.

Leadership & Strategy
•Develop and implement construction and design strategies aligned with business objectives•Lead, mentor, and manage cross-functional teams including project managers, designers, and consultants•Establish best practices, processes, and standards for design and construction execution

Project Management
•Oversee all phases of construction projects: site selection, design development, permitting, bidding, and build-out•Ensure projects are delivered on schedule and within budget constraints•Monitor project performance, identify risks, and implement mitigation strategies

Design Oversight
•Direct architectural and interior design processes to ensure functionality, aesthetics, and brand consistency alongside internal design team•Review and approve design plans, drawings, and specifications•Collaborate with stakeholders to align design with operational needs

Financial Management
•Develop and manage project budgets, forecasts, and cost controls•Negotiate contracts with vendors, contractors, and consultants•Analyze project costs and identify opportunities for savings and efficiency

Vendor & Stakeholder Management
•Build and maintain relationships with contractors, architects, and regulatory agencies •Serve as the primary point of contact for leadership on construction and design matters•Ensure clear communication across all project stakeholders•Establish and manage applicable reports and reporting processes

Compliance & Quality Assurance
•Implement quality control processes to maintain high standards across all projects•Conduct site visits and inspections to monitor progress and quality•Problem solve on-site solutions as needed and verify FFE accuracy

Ingredients for Thriving:

•Bachelor’s degree in construction management, architecture or interior design•8+ years of experience in construction, design and project management, with leadership experience (Hospitality and Food Service Spaces a plus)•Proven ability to manage multiple small to medium-scale projects simultaneously•Excellent leadership and communication skills• Ability to manage multiple priorities in a fast-paced environment•Strong organizational, interpersonal, communication, problem solving, and analytical skills•Excellent collaboration ability; able to bring people together and is inclusive

Location(s) & Logistics:


·Prolonged periods of sitting at a desk and working on a computer·50% Travel required within our service territory (MI, OH, IN, PA, NY)·Hybrid Schedule with 4 days required in office or on location

Savor the Benefits:

We offer a range of benefits for eligibles team members, including:

• Health Coverage – Medical, Dental and Vision
• Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
• 401(k)
• Paid Time Off
• Paid Parental Leave
• Wellness Programs
• Additional Perks

To see a summary of current benefits, please visit https://www.continentalserves.com/work-at-continental/#benefits