Job Description

Job Location Austell, GA 30168 Position Type Internship Job Shift Any

The Engineering Intern supports the Console Engineering and Service teams with day ‑to ‑day operational needs, including troubleshooting, repair, testing, and continuous improvement of the GENOSYL DS medical device. This role is hands ‑on and plays a key part in ensuring reliable console performance for internal teams and field operations.

Essential Duties and Responsibilities

• Provide daily technical support to the Service team, including console troubleshooting, repair, and evaluation.
• Perform Engineering/R&D console rework to maintain hardware availability for engineering and service operations.
• Assist in root‑cause analysis of field‑returned devices and support corrective action activities.
• Maintain accurate records of service activities, findings, and resolutions.
• Execute testing protocols and procedures to support evaluation of software, firmware, and device operation.
• Compile testing data, analyze results, and prepare summaries or presentations for engineering reviews.
• Design and develop forms, checklists, and documentation for capturing testing and evaluation data.
• Support the creation and revision of service‑related documentation, including SOPs, work instructions, and troubleshooting guides.
• Collaborate with engineering and service teams to improve existing repair and testing workflows.
• Participate in the development, choice, and validation of tools, fixtures, and equipment used in service and manufacturing.
• Analyze existing service and manufacturing processes to identify opportunities for improved efficiency, quality, and safety.
• Assist in implementing process improvements and validating their effectiveness.
• Perform other related duties as assigned by management.

Supervisory Responsibilities

No current direct supervisory roles.

Qualifications

Qualifications

• Commitment to excellence and high standards
• Desire to work in a hands-on environment.
• Excellent written and oral communication skills
• Demonstrated organizational and problem-solving skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Acute attention to detail
• Good judgement with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Pursuing an engineering or similar technical degree.

Preferred

Qualifications

Experience with SolidWorks or similar 3D modeling software preferred, but not required.

Physical Demands and Work Environment

• Standard Office and Laboratory Environment
• ESD Controlled Manufacturing Environment