Job Description

Are you passionate about early intervention, collaboration and creating positive change, through Education for vulnerable children? If so we’d love to hear from you!

At McAuley Community Services for Women, we support women and children impacted by family violence and homelessness to rebuild their lives with safety, dignity and hope. Through accommodation, legal, health and community support services, we help create pathways to secure housing, economic independence and lasting wellbeing.

We are now seeking a passionate Intake & Assessment Worker to join the ConnectED team.

ConnectED works to ensure children and young people experiencing family violence, homelessness or crisis accommodation remain connected to education when they need it most. By supporting safe and timely re-engagement with learning, ConnectED helps build stability, resilience and brighter futures for vulnerable young people.

In this vital frontline role, you will be the first point of contact for referrals, helping children, young people and families access the support they need while creating safe pathways back to education. This is an opportunity to make a genuine impact during times of crisis and help ensure that every child has the chance to learn, grow and thrive.

This is a full-time fixed term contract until June 2027, based in our McAuley office.

ABOUT THE ROLE:

As an Intake & Assessment worker you will:

• Intake & Assessment - Conduct intake, screening and triage to assess needs, suitability and education engagement requirements.
• Safety & Risk Management - Identify, manage and escalate family violence, child wellbeing and safety concerns as required.
• Planning & Coordination - Develop engagement plans and coordinate referrals, handovers and support pathways
• Stakeholder Engagement - Build effective relationships with families, schools and key service partners to support positive outcomes
• Records & Compliance - Maintain accurate records and ensure compliance with privacy, child safety and information-sharing requirements
• Continuous Improvement - Contribute data, insights and reflective practice to support evaluation and service improvements
• Advocacy & Support - Provide advocacy and practical support while maintaining clear boundaries with specialist case management services.

KEY SELECTION CRITERIA:

Please note, we are only considering female identifying candidates for this position. McAuley Community Services for Women has an exemption to gender equality requirements.

To be successful in this role, you will have:

• Relevant qualification in Social Work, Psychology, Community Services or a related field, or eligibility under Victorian family violence qualification requirements.
• Experience in family violence, homelessness, child and family services, crisis response or a related human services environment.
• Demonstrated skills in intake, assessment, triage, referrals and service coordination.
• Understanding of family violence, risk assessment, coercive control and safe information-sharing practices.
• Knowledge of Victorian family violence, child and family, homelessness and education support systems.
• Commitment to the values, mission and client-centred approach of McAuley and ConnectED.

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact: helenw@mcauley.org.au

WHAT WE OFFER:

• Competitive pay - SCHADS Level 5, based on experience & qualifications
• More money in your pocket – up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways – Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection – Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

OUR COMMITMENT:

McAuley is part of MacKillop Family Services and celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting for this position may commence immediately so please submit your application as soon as possible