GENERAL STATEMENT OF RESPONSIBILITY: Coordinate daily activities for the Hair Testing Confirmation Lab. Ensure the daily processing and testing is conducted in an accurate and efficient manner, following guidelines and regulations.
ESSENTIAL FUNCTIONS:
• Build, develop and manage high performing production teams capable of carrying out needed operations strategies, improving the overall operations. Drive accountability and initiate disciplinary action when appropriate.
• Establish and maintain department SOP’s and ensure compliance; ensure all confirmation personnel read and sign off on SOP’s and revisions.
• Maintain team performance by evaluating, hiring, training, coaching, disciplining and motivating; initiating disciplinary action when appropriate.
• Maintain team work schedules to ensure assignments to expedite workflow, operational coverage, and staff coverage.
• Evaluate competency of confirmation personnel via checklists and tests; present in-service training.
• Responsible for the appropriate documentation of data and chain of custody for regulatory agencies.
• Ensure department meets production goals and expected turnaround time for samples.
• Maintain inventory; order, receive and properly process and store supplies.
• Ensure all instrument maintenance requirements are completed; small equipment, evaporation and extraction manifolds are maintained.
• Ensure validation/documentation of reagents prior to use.
• Ensure department is in compliance with all safety requirements.
• Provide and maintain good communication with staff, other departments, and administration.
• Ensure concerns are raised to the appropriate level of management.
• Communicate effectively with leadership in other departments to promote positive productivity outcomes.
• Carry out supervisory responsibilities in accordance with CRL’s policies and applicable laws.
• Comply with safety regulations, proper use and handling of equipment and materials.
• Responsible for the training of staff to include; train new staff as listed in department training
• documents; complete training documents; submit documents to management for upload into
• document management system.
• Certification for Confirmation department screening and Confirmation batches.
• Monitor instrument logs and maintenance logs for errors/omission.
• Keep work area neat and clean.
• Be proactive in bringing ideas to management’s attention to improve productivity, service, quality, policies and procedures, cost savings, and utilization of company resources.
• Continuously improve skills through in-house training, self-study methods, and other available training resources.
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
• Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
Other duties as assigned.
JOB QUALIFICATIONS:
EDUCATION: A doctoral, master’s, or bachelor’s degree in medical technology, clinical laboratory, chemical, or biological science.
EXPERIENCE:
• 4 years of pertinent laboratory experience for Technical Supervisor duties.
• 1 years of pertinent laboratory experience for administrative supervisor duties.
• Sample extraction experience required.
SKILLS & ABILITIES:
• Excellent interpersonal skills – positive, professional demeanor, attentive listener
• Excellent verbal and written communication and documentation skills – spelling, grammar, and proofreading
• Strong working knowledge of MS office (MS Outlook, Word, Excel, PowerPoint)
• Ability to perform highly detailed work on multiple, concurrent task with constant interruptions and changing deadlines
• Must be able to read, understand, and develop strong working knowledge of appropriate SOP’s and other relevant information services
• Ability to work under time constraints and under pressure
• Superior chemistry analytical ability
• Good laboratory technique
• Detail oriented
• Strong organizational skills, judgment and decision making skills
• Ability to be at work and on time
• Ability and judgment to interact and communicate appropriately with other employees, clients and management
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions.
The following physical attributes are required for this position:
• Sitting for extended lengths of time
• Regularly required to move around laboratory
• Close vision requirements due to computer work
• Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone
• Reaching, including above the shoulder
• Bending or stooping
• Squatting or crouching
• Kneeling
• Climbing
• Lifting up to 25 pounds
EQUIPMENT: Centrifuge; shaker/rotator; heating block; dishwasher; pH meter; analytical balance; various automated instruments; pipette; lab coat; gloves; gas cylinders; computer terminal; PC; vacuum extraction apparatus; evaporator; pneumatic crimper; LC/MS/MS.
OTHER: Overtime as necessary; weekend work is required; periodic rotation to opposite shift is required; some overnight travel may be required; specimens consist of body fluids and must be regarded as potentially infectious; exposure to caustics, flammables, solvents, carcinogens and reactive compounds
The employer shall, in its discretion, modify or adjust this position to meet the company’s changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion.
• denotes essential job function
An Equal Opportunity Employer
Pay Range: $26.00 - $48.00
Benefits for Full Time Employees:
CRL was originally founded as Enzyme Technologies in 1979 with our focus on clinical research and development. The name was changed to Clinical Reference Laboratory in 1983 when we began to offer commercial lab testing. Today, CRL has become one of the largest privately held clinical testing laboratories in the U.S., performing hundreds of thousands of tests every day for clients large and small. Our staff works around-the-clock to process and report results seven days a week.
We are driven each day to provide the useful insights people need to live healthy, safe, and productive lives. We serve insurers, employers, healthcare providers and their patients, colleges and universities, as well as federal, state, and local government agencies through a broad array of corporate and personal wellness programs, drugs of abuse testing programs, insurance risk assessment, and molecular diagnostics testing.
Together with FormFox, the nation’s leading provider of ECCF and electronic workflow solutions, we provide integrated solutions for workplace drugs of abuse testing, occupational health testing, and clinical lab testing services. CRL’s industry-leading turnaround times and state-of-the-art equipment and technology, paired with FormFox’s data management and digital workflow solutions, seamlessly connect all participants.
Our mission isn’t to be the most recognized lab, but to be the most trusted laboratory partner by providing personalized service, accurate testing, rapid turnaround time, and innovative systems and solutions. We conduct research, advance our test menu, pursue collaborations, discover new applications for existing data, and hold ourselves to the highest level of quality and client support standards, uniquely positioning our partners to achieve the best possible outcomes. And we do it all with a human touch.
