Job Description

Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.

Requirements

• Experience in Configuration Management or a similar role
• Experience with system migrations and configuration updates
• Strong project tracking and coordination skills
• Attention to detail and accuracy
• Good communication skills with clients and internal teams
• Ability to manage multiple tasks and meet deadlines

Responsibilities:

1. Project Tracking:
• Record, check, and monitor production key information.
• Update and track production key statuses.
• Coordinate with clients regarding production key requests and status updates.
2. Client Communication on Configurations:
• Conduct research on client websites to gather relevant information.
• Create or verify test accounts, ensuring they are active and topped up.
• Align bet settings with current exchange rates, updating as necessary.
• Discuss and adjust bet settings with clients when required.
• Ensure all documentation is in order, including compliance checks and license
verification.
• Review and validate Launch Forms and project documentation.
3. Configuration Migration and Termination:
• Manage and process the migration of production keys between servers, as necessary.
• Communicate and coordinate with clients regarding key migrations and terminations
of inactive keys.
4. Bet Settings Management:
• Calculate and create custom bet settings upon request.
• Conduct bet settings research and ensure settings are optimized.
5. Quality Assurance (QA) Support:
• Prepare configuration information for QA verification.
6. Ad Hoc Support Tasks:
• Handle client communication through emails and Teams.
• Prepare tasks related to missing currencies and compile the necessary information for
decision-making.
• Assist in preparing supporting information for automation processes.
• Check production key status and provide regular reports to clients and the Senior
Configuration Manager
• Collaborate with account management, finance, support, success, and API teams to
ensure the timely progress of configuration tasks.

Reporting:

• You will regularly report to the Senior Configuration Manager (Key Master) and work in
• close coordination with various departments to ensure smooth operations of configuration-
• related tasks.
• This role requires a proactive approach, strong communication skills, and attention to detail
• to ensure successful management of configuration processes and client interactions.

Benefits

• Full-time employment
• Opportunity to build a career in a fast-growing international IT company
• Cool office with a friendly international team
• Corporate events and team-building activities
• Multisport card after probation period