Leidos, a leading defense, intelligence, and technology company, is seeking a full-time motivated Configuration Management (CM) Analyst to join our Digital Modernization Group on the Global Solutions Management – Operations II (GSM-O II) contract at Scott AFB, IL. As part of our team, you'll contribute to the operations, sustainment, and defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN), supporting the Defense Information Systems Agency (DISA).
Your Opportunity:
We're seeking driven and capable candidates to join our GSM-O team! As our team helps lead DISA's transition from legacy tools to the ServiceNow platform, you will directly support network operations and engineering functions, contributing to the reliability and security of critical communication infrastructure.
What You’ll Do:
Maintain the configuration management plan that outlines the processes, standards, and tools used for managing configurations across our diverse DoD network.
Support the change management process by participating in requesting, evaluating, approving and implementing changes to the configuration items (CIs) such as servers, routers, and circuit data.
Ensure all CIs are properly labeled and identified in the Configuration Management Database (CMDB).
Receive, track and analyze change requests (CRs) in our ServiceNow environment, ensuring proper documentation and approvals.
Monitor the progress of approved changes to ensure they are implemented correctly.
Independently conduct periodic audits of CIs to verify they conform to the established baseline and standards.
Identify, document, and report discrepancies between the auto-discovered configurations and documented configurations.
Prepare and present audit reports to management, highlighting key findings and corrective recommendations.
Contribute with development and maintenance of ServiceNow dashboards representing baseline CIs across DISN.
Assist with process documents to ensure documentation stays current and reflects best practices.
Contribute to the development and improvement of CM processes and procedures.
What You’ll Bring (required):
Security Clearance: A current and active DoD Secret security clearance is required to be considered for this position.
Experience & Education: Requires 1-3 years of direct experience in Configuration Management or a related IT field. A Bachelor's degree is a plus, but equivalent professional experience will be strongly considered.
ITSM Knowledge: Basic understanding of IT Service Management (ITSM) principles and prior experience using an ITSM tool, with ServiceNow experience being a significant plus.
Technical Foundation: Solid understanding of networking concepts.
Professional Skills: Excellent communication and interpersonal skills, strong attention to detail, and proven problem-solving abilities.
Teamwork: Ability to work both independently and as part of a collaborative team.
Tools: Experience with Microsoft Office Suite (Word, Excel, PowerPoint).
Location: This position is based on-site at Scott AFB, Illinois. All work must be performed on site.
What We Want (desired):
Commitment to obtaining Security+ certification (or equivalent DoD 8570 IAT II certification) within a specified timeframe.
ITIL Foundation Certification.
Interest in developing skills related to ServiceNow reporting and dashboards.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
April 8, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 48,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead, visit careers.leidos.com for our latest opportunities.
