Job Description

About the Role

We are seeking an experienced Configuration Lead to drive the successful configuration, customization, and enterprise-wide rollout of our Digital Twin platform. You will lead the technical configuration of scalable digital twin models that mirror physical assets, processes, and systems in real time. This role is critical in translating business and operational requirements into robust, high-performance digital twin configurations that deliver predictive insights, operational optimization, and reduced downtime.

The ideal candidate has deep expertise in digital twin configuration, real-time data integration, and large-scale system deployments.

• Lead end-to-end configuration and rollout of Digital Twin solutions (including ScaleTwin/ScaleOut or equivalent platforms) for multiple enterprise clients or internal business units.
• Design, build, and maintain scalable digital twin models for thousands of entities (assets, machines, processes, or supply chain components), incorporating real-time telemetry from IoT sensors, SCADA, historians, and enterprise systems.
• Gather and translate functional & technical requirements from stakeholders (operations, engineering, data science) into configurable twin parameters, rules, behaviors, state management, and simulation scenarios.
• Configure integration layers between digital twins and core systems (ERP, MES, PLM, AWS/Azure IoT, Kafka, MQTT, etc.).
• Develop and enforce configuration standards, templates, versioning, and governance processes to ensure consistency, scalability, and compliance.
• Implement CI/CD pipelines for twin model updates and changes while minimizing production impact.
• Perform performance tuning, optimization, and troubleshooting for high-volume deployments (handling millions of state updates per minute).
• Lead configuration testing, user acceptance testing (UAT), go-live support, and hyper-care phases.
• Create detailed configuration documentation, playbooks, and training materials; conduct knowledge transfer sessions for client or internal operations teams.
• Mentor and guide a team of configuration analysts/engineers.
• Identify risks, dependencies, and continuous improvement opportunities in the rollout process.

• 7+ years of experience in system configuration, implementation, or deployment roles, with at least 3–4 years focused on Digital Twin, IoT, simulation, or real-time analytics platforms.
• Proven track record leading configuration and rollout of large-scale Digital Twin or similar solutions (e.g., ScaleOut Digital Twin, Siemens, GE, NVIDIA Omniverse-based, or custom IIoT platforms).
• Strong hands-on experience with:
• Real-time data streaming and integration (Kafka, MQTT, OPC UA)
• IoT platforms and cloud services (AWS IoT, Azure Digital Twins, Google Cloud IoT)
• In-memory computing, rules engines, and stateful modeling
• Configuration management best practices and tools
• Experience in Airline, manufacturing, logistics, energy, or asset-intensive industries is highly preferred.
• Bachelor’s degree in Engineering (Industrial, Mechanical, Electrical, Computer Science), Information Systems, or related field. Master’s degree is a plus.

Preferred Skills & Certifications

• Familiarity with ScaleTwin / ScaleOut Digital Twin Streaming Service or similar in-memory digital twin frameworks.
• Proficiency in scripting (Python, SQL, Java) for automation of configurations.
• Experience with agile methodologies, DevOps practices, and change management.
• Certifications in Digital Twin, AWS/Azure Solutions Architect, or IIoT platforms are advantageous.
• Excellent stakeholder management, communication, and documentation skills.
• Ability to travel occasionally for client deployments (if applicable)

ABOUT US

Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change.

Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms.

Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group.

EQUAL OPPORTUNITY EMPLOYER:

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

INFORMATION SECURITY RESPONSIBILITIES:

• Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
• Take part in information security training and act while handling information.
• Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO).
• Understand and adhere to the additional information security responsibilities as part of the assigned job role.