As an Application Configuration Specialist, the resource will be working in the Professional Services team to configure client projects and will work closely with the Product, Engineering, and QA teams to configure and deploy web and mobile applications.
ESSENTIAL JOB FUNCTIONS
• Configure Clearion Web and Mobile applications using Clearion Studio and VS Code.
• Implement and maintain solution templates as defined by Product Management, ensuring consistency and quality across customer deployments
• Partner with Engineering and QA to test and validate configurations during product development
• Collaborate with BA to interpret requirements into clear, actionable configurations
• Maintain configuration documentation, test cases, and usage guidelines to ensure team-wide transparency and repeatability
• Respond to internal requests for configuration support from Customer Success, QA, and Implementation teams
• Identify opportunities to streamline or standardize common configurations for reusability and efficiency
• Participate in daily standups
• Communicate blockers, risks, and completion timelines for configuration deliverables
Ability to:
• Configure software using Clearion Studio and VS Code with precision and attention to detail
• Collaborate daily with cross-functional teams including Product Management, QA, and Engineering
• Manage multiple configuration tasks and priorities across several product areas simultaneously
• Work independently with minimal supervision while keeping stakeholders informed
• Troubleshoot and debug configuration-related issues methodically
• Communicate clearly, both verbally and in writing, with technical and non-technical colleagues
• Document configuration standards, processes, and patterns for team-wide consistency
• Adapt to changes in configuration tooling and product roadmap priorities
• Participate actively in Agile workflows including standups, and retrospectives
Requirements
• 2+ years of hands-on experience in mobile application quality assurance, including functional and regression testing.
• Hands-on skills with HTML, XML, JSON, and SQL
• Strong communication skills and ability to work with a distributed international team across Europe
• Front-end development experience is a plus.
• JavaScript knowledge is a plus.
• Experience working in Agile environments and using tools like Jira and Confluence.
• Detail-oriented and self-driven, with the ability to manage configurations across multiple products and customer scenarios.
• Comfortable working directly with product managers, engineers, and QA to support fast-paced product development cycles.
• Experience in configuring/supporting enterprise web/mobile applications is a plus.
Benefits
We offer benefits above the legal requirements, including Major Medical Expenses Insurance, Life and Health Insurance, monthly food coupons, and a savings fund, all designed to support your well-being and financial stability.
This role is remote, but you should be based in Mexico
ARCOS provides SaaS solutions to solve resource management challenges that companies face. The ARCOS Resource Management platform helps customers plan, respond, restore, and report actions taken during normal operations or unplanned service interruptions. Using ARCOS, utilities, airlines, manufacturers, and industrial facilities improve response time and improve the efficiency of resources while improving customer satisfaction.
As a SaaS solution provider, the nation's most progressive critical infrastructure companies have chosen ARCOS as a mission-critical component of their operation to ensure compliance and consistency with their callout business rules governed by bargained agreements.
The ARCOS System not only improves operational efficiency, but it also provides a quantitative return-on-investment, saving O&M budget by improving restoration time, eliminating unnecessary overtime, streamlining daily employee scheduling shortages due to after-hours emergency work, and providing comprehensive performance reporting and troubleshooting metrics.
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