Job Description

Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Conference Service Manager.

Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago
Learn and grow within a diverse multi-outlet property
Exceptional health benefits package and 401(k) with company match

Key Accountabilities:

• Communicate with the sales managers responsible for booking various group businesses, as well as all other department staff members who will be involved in carrying out the needs of group/guests.
• Act as the liaison between the client and the hotel for all of the client needs, (i.e. hotel rooms, catering and events, audio visual, transportation, off-site event recommendations)
• Have excellent knowledge of hotel facilities and capacities/dimensions of meeting rooms
• Maintain the policies set forth in the roup sales contract (i.e., deposits, cut-off dates, attrition, rooming list, billing instructions)
• Develop creative menu presentations for potential clients
• Attend and participate in the weekly resume meeting
• Conduct tours of the property with meeting planners and potential clients
• Coordinate with banquet captains and conference concierge to ensure a continuous presence for on-site clients

General Requirements:

• Minimum of 2 years leadership experience ia luxury hotel
• Excellent written skills including report writing, above average skills in oral presentation
• Degree in Hospitality Management preferred
• Strong understanding and knowledge of food and beverage

Benefits We Offer:

• 10 vacation days per year
• 9 paid holiday days per year
• 5 Chicago Paid Sick Leave days per year
• 5 Chicago Paid Leave days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotes
• 50% restaurant discount
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this roke is $65,000-70,000 per year.