Job Description

Conference & Events Coordinator

Paradox Sydney | Full-time | Sydney CBD

We are a global collection of luxury lifestyle hotels, resorts, and boutique retreats that fuse modern design with local culture. From luxurious getaways to charming, character-filled escapes, every Paradox property offers a distinct experience for guests seeking style, authenticity, and a genuine connection to place.

With properties in Vancouver, Singapore, Phuket, Kunshan, and Whistler, and new openings on the horizon in Kuala Lumpur and Bangkok, Paradox Hotels is redefining modern hospitality around the world.

At Paradox, we celebrate individuality and embrace the unique character of each destination. Our mission is to create unforgettable guest experiences that connect people to the heart and spirit of every community we call home.

This is Paradox.

Where stories unfold freely, and luxury finds new meaning.

Our Hotel

Set within the beautifully preserved 169-year-old sandstone façade that once housed Sydney’s Fairfax newspaper empire and the Bank of New South Wales, Paradox Sydney honours the rich heritage of its landmark building while embracing a contemporary expression of five-star hospitality. Perfectly positioned in the heart of the CBD, the hotel places guests moments from Sydney’s most celebrated dining, shopping and cultural precincts.

Reimagined in 2025 as Paradox Sydney, this iconic address marks a new chapter for the property. Blending historic character with modern design and warm, intuitive service, the hotel reflects the Paradox philosophy of cultured yet approachable hospitality, creating a vibrant guest experience shaped by the energy and spirit of Sydney itself

Why work with us

At Paradox Sydney, we believe our people are the heart of our success. We offer an environment where creativity, connection, and care thrive. We love to promote from within and offer clear career pathways across our global network.

You’ll enjoy:

• A supportive, professional environment where leadership and teamwork are genuinely valued
• Ongoing skills development through hands-on training and mentoring
• Opportunities to take ownership of service standards and contribute ideas for improvement
• Exposure to multiple food and beverage outlets, restaurant, bar, in-room dining, and banquets
• Clear performance standards and regular feedback to support professional growth
• A focus on excellence, innovation, and maintaining a competitive edge in the hospitality industry
• Complimentary daily staff meals prepared by our talented Chefs
• A complimentary overnight stay after 90 days of employment
• Volunteering and Responsible Business initiatives
• Active Social Club with fun, team-bonding activities
• Employee of the Month and Employee of the Year awards
• Special accommodation rates for team members, family, and friends across Paradox hotels worldwide
• Access to a confidential Employee Assistance Program (EAP)

The Role

Do you thrive on creating unforgettable experiences? Are you detail-obsessed, people-focused, and energized by bringing exceptional events to life? We’re looking for a Conference & Events Coordinator to join our team. This is a dynamic, hands-on role at the heart of hotel where no two days are the same, and excellence is always the standard.

You’ll be the key point of contact for our conference and banquet clients, ensuring every detail is flawlessly planned, communicated, and delivered. From the first enquiry to the final farewell, you’ll play a vital role in creating seamless, memorable experiences for our guests.

General Responsibilites

• Handling all conference, banquet, and event enquiries with professionalism, warmth, and efficiency
• Preparing and issuing banquet quotes within 24 hours
• Taking bookings in line with yield management and revenue strategies
• Producing, updating, and distributing detailed Banquet Event Orders (BEOs) to ensure smooth event execution
• Liaising closely with the Business Development Manager, Director of Sales & Marketing, and operating departments to coordinate special requirements
• Ensuring all final event details, numbers, signage, and communications are accurate and delivered on time
• Sending event documentation, standard letters, banquet kits, and wedding kits to clients as required
• Handling guest feedback, challenges, and compliments with professionalism and care

About You

• A strong communicator with a genuine passion for service
• Highly organised with exceptional attention to detail
• Calm, professional, and solutions-focused — even under pressure
• A team player who enjoys collaborating across departments
• Someone who takes pride in exceeding guest expectations
• Previous experience in hotels, events, conferences, or luxury hospitality is highly regarded

Pay & Conditions

This is a Level 4 salarised position under the Hospitality Industry (General) Award. It is a Monday - Friday role, office hours (08:30 AM - 5:00 PM).

Working Rights

Applicants must have valid, full time and ongoing Australian working rights to be considered.

Join the Paradox Sydney Team

If you want to be part of a team that delivers truly exceptional experiences, we’d love to hear from you. Apply today and let your next chapter unfold with Paradox Sydney.

Candidates who have previously submitted an application for this role will continue to be considered and are not required to reapply.