Job Description

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travellers. Our dual-branded hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities including a pool and a gym. We also host one of the largest conference centres in Melbourne, with 32 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Pullman & Mercure Melbourne Albert Park is part of the Accor group. Accor is Australia’s largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Together, We Champion Progress...

Progress is at the heart of what you do!By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. #WorkYourWay

Do what you love, care for the world, dare to challenge the status quo! #BeLimitless

As our Conference & Event Planning Executive (Event Coordinator), you will be joining the commercial heart of our hotel. This is a 12-month parental leave cover commencing June 2026. Reporting to the Director of Sales - Conference & Events, you will:

• Be responsible for the organisation of secured conference & events business, from point of event confirmation through to post-event follow up
• Develop successful professional relationships with clients and maintain effective and timely communication
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and posting of charges for each event
• Coordinate between Conference & Event and operational departments and our AVD partner company to ensure preparations for conferences are completed smoothly
• Coordinate and host site inspections, pre-conference meetings and post-conference reviews with clients
• Proactively seek feedback from in-house and past event clients to ensure client satisfaction and to generate repeat business

Qualifications

About you:

• Passionate about people, with a natural ability to connect with diverse groups
• Excellent customer service skills with the ability to easily build rapport with internal and external clients
• Adaptable and a quick thinker with problem solving skills and a proactive approach to assisting where possible
• Organised and with high attention to detail and the ability to coordinate multiple events simultaneously
• Knowledge of or previous experience in Hotel Event Planning is an advantage
• Previous Hotel Operations experience is an advantage
• Alternatively, experience in a coordination role in a standalone function space or prior experience in a hotel environment
• While this position generally operates Monday to Friday, the successful candidate must be available to work across a 7-day roster as required by operational demands
• DELPHI and OPERA Cloud system experience is desirable but not vital

Additional Information

Benefits and Perks

• Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family and friends.
• Access to Accor Partner Benefits such as Europcar.
• Discounted onsite car park available
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment.
• Excellent opportunity to further grow and develop your career with an industry leader
• Reward and recognition programs, including Annual Service Recognition and Accor Tenure Milestone recognition
• Mentoring and career development along-side experienced and dedicated professionals.

Apply today to start a conversation and see where your Accor career can take you!

***We are unable to provide sponsorship for this role, so Australian working rights are required.