Job Description

Job Location Mount Hermon, CA 95041 Position Type Part Time Salary Range $16.50 Hourly

Travel Percentage Santa Cruz Mountains Job Shift Conference Center

The Dining Server provides exceptional service to our Conference Center guests by personally engaging with the guests to make their stay enjoyable while offering food and beverage service, clearing and bussing, and performing setup, reset and cleaning tasks. The ultimate aim is to bless and minister to guests, as applicable, in the dining realm of guest service, in a manner consistent with MHA’s mission, vision and values.

The Dining Server is a Ministerial Support position. Ministerial Support staff serve in operational and service support roles and are not required to personally affirm Mount Hermon Association, Inc.’s (“MHA”) Christian mission, vision and beliefs. However, it is expected that staff who fill these roles – no matter their personal beliefs - respect, work in harmony with, and not undermine MHA’s Christian mission, vision and beliefs. Additionally, they are required to abide by MHA’s culture code and standards of conduct. All staff are expected to join gatherings, which includes prayer, worship, and Bible-centered teaching.

General

Qualifications

Ability to respect the Mount Hermon Association, Inc.’s (“MHA”) mission, vision, values and statement of beliefs. Of strong moral character and integrity.

Key Job Accountabilities

• Ensure guest satisfaction and provide a memorable visit through provision of exceptional service (friendly, safe, efficient, thorough, ministry minded).
• Consistently respectful and professional in all aspects of the position.
• Work well with co-workers, guests, and other MHA staff; display a team oriented mindset and attitude.
• Follow specific instructions from the directing supervisor, staying on task at all times.
• Multi-task while maintaining great attention to detail in order to achieve a high level of accuracy.
• Perform preparation, cleanup, and reset duties to prepare for meal service.
• Other duties as assigned.

Supervisory Responsibilities:

None

Part Time, Hourly

. $16.50/Hr-$18.00/Hr

Qualifications

Education/Certifications/Licenses

One year of High School preferred.

Work Experience

None required.

Knowledge, Skills and Abilities

• Ability to take directions and complete tasks as assigned.
• Ability to work well with co-workers, supervisors, guests, and other MHA staff.
• Ability to work and interact positively with a large variety of people.
• Ability to effectively and efficiently self-manage and stay on task.
• Ability to multi-task.
• Ability to be flexible and adjust as needs and priorities change.
• Ability to be a team player.
• Ability to maintain professionalism at all times.
• Abide by safe service practices.
• Customer service oriented – passionate about serving MHA’s guests and staff.
• Possess a positive and cheerful demeanor.
• Reliable and hardworking.
• Highly detail oriented, yet able to keep the big picture in mind and respond accordingly.
• Complete beverage service if trained accordingly.

Physical Demands

• Ability to lift 20 pounds.
• Ability to walk and be on your feet for up to 8 hours a day.
• Work primarily indoors with occasional shifts worked outside in heat/cold, wet/humid, and dry/arid conditions.

Additional Requirements:

• Ability to work most major holidays with the exception of Christmas.
• Prefer applicants with weekday and weekend availability.
• Adherence to the basic principles as expressed in Mount Hermon’s Mission, Vision, Values and Commitment statements.
• Ability to arrive on time, in uniform, and ready to work.
• Adherence to company dress code and professional standards for personal grooming and appearance.
• Ability and willingness to actively engage with the rest of the dining staff in serving up to 900 guests at a time.
• Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.
• Must agree to and comply with Mount Hermon’s employee driving guidelines for Mount Hermon owned vehicles and personal vehicles for business purposes.