Job Description

Under general supervision of the Supervisor, Salvage Operations, the Condition Report Writer markets all total loss units published in the online global salvage disposal site, through Impact Auto Auctions.

The Condition Report Writer markets all salvage units with the intent of maximizing revenue, which is credited back to the original claim file. The Condition Report writer is responsible for the accuracy and completion of the condition report, which is used by salvage buyers to make buying decisions. The position performs condition report writing of all units, assists with preparing for the auction process, and performs general clean up duties. The Condition Report Writer is responsible for accurately entering, confirming and maintaining data in the VISion application and is responsible for the length of time a salvage item remains in the compound.

Responsibilities

• Based on established criteria, determines the type of conditioning required for each vehicle.
• Takes and uploads 11 HD High Quality Marketing photographs for the purpose of Salvage Sales; includes re-takes.
• Takes and uploads 360 Interior/Exterior video on vehicles as indicated by Management.
• Confirms and updates vehicle information using a Honeywell Device; Engine, Transmission, Upselling Features and general condition.
• Boosts vehicles to obtain mileage and odometer photo.
• Cleans the inside of vehicles, removing all personal items, debris/parts and garbage. Responsible for proper storage and or/disposal of debris, personal items and garbage, while ensuring parts of value are placed back into vehicle.
• Performs vehicle detailing and cleaning in efforts to increase salvage value.
• Confirms keys and secures to the vehicle.
• Performs ‘engine starts’ and ‘run and drive’ testing in accordance with work place health and safety safe work procedures and qualifying factors.
• Maintains the cleanliness of the Condition Report Area; this includes cleaning debris and garbage accordingly.
• Takes inventory and properly maintains and cares for Condition Reporting Equipment; tools, supplies etc. Is responsible for own work area along with tools and supplies.
• Ensures vehicle and stock information is written on vehicle windows, removing snow and ice so information is visible.
• Ensures the vehicle is secured from the elements; using plastic wrap and coverings to eliminate and/or minimize further damage to vehicle.
• Enters and maintains data in the VISion Application.
• Responsible for the length of time an item remains in the salvage inventory and supports a reduced cycle time for all inventory at the Physical Damage Compound.
• Performs yard maintenance e.g. snow removal, salvage debris clean up, etc as required.
• Performs various salvage audits as required.

Qualifications

Education:

• High school diploma or equivalent.

Experience:

• Two years of customer service experience, including one year in a car detailing or automotive environment.

Technical Knowledge and Skills:

• Working knowledge of applicable office software (i.e. MS Word, Excel).
• Ability to use a smart phone and/or smart phone devices, ability to take photos with this device
• Ability to maintain a professional balance between customer and organizational needs.
• Oral communication skills with the ability to convey information in a straightforward manner.
• Ability to work independently and as part of a team.
• Mechanical aptitude with the ability to operate related equipment.

Conditions of Employment

• Candidate must have a valid class 5 driver’s licence.
• Must be able to lift a minimum of 70 lbs. (32 kg.) Testing may be required to demonstrate ability.
• Must be physically able to perform the duties required.

Employee Benefits

Health benefits

We offer a comprehensive health benefits program that includes:

• flexible health, dental and vision plans
• health spending account
• travel health coverage
• other extended health benefits such as ambulance, massage and physiotherapy

Financial security

In an effort to support financial security, we offer:

• registered pension plan
• group, dependent, and optional life insurance coverage
• sick leave to cover short-term disability
• long-term disability

Wellness

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

• vacation entitlement
• maternity, parental and adoptive leaves
• bereavement and family responsibility leaves
• employee and family assistance program
• mental-health programming
• onsite employee gym facility (Cityplace)
• discounted gym memberships
• wellness account

Diversity and inclusion

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.

Employee recognition

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.

Professional development

We want our employees to grow, which is why we offer support in keeping their skills up to date. We offer in-house training, professional development and an educational assistance program.

Safety and health

In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.