5871 Harbour View Boulevard, Suffolk, Virginia 23435The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
Fills out and logs service request forms for residents and/or staff
Monitors and greets visitors to the community
Keeps front desk and lobby area clean and neat at all times
Sells meal tickets and accounts for by payroll deduction or personal check
Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
Attends in-services and staff meetings as required
Assists with coordinating van schedule for residents
Follows confidentiality policies regarding release of resident information
Performs supportive office functions for all departments including filing, typing, and making copies
Completes all other duties as assigned
Requirements:
Must possess a high school diploma or GED
Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
Must have experience in Administration functions
Must answer phones in a polite and professional manner
Must be organized, and able to work well with others as part of a team
Must be polite and considerate to residents, visitors, co-workers and management team
Must be able to effectively communicate both verbally and in writing
Must be able to sit for extended periods of time
Must be able to function effectively in a busy environment and be able to multi-task
Must be willing to work a flexible schedule that includes weekends and holidays
Must attend all required in-services and staff meetings
401k + Fulltime & Part-time Benefits Packages
Training, Development & Career Laddering
Great work-life balance
Flexible Scheduling
Harmony Senior Services is a fully-integrated management services company led by proven executives with over 100 years of combined experience and a record of successfully managing, marketing, planning, training, consulting to and turning around operations in the senior housing industry.
Harmony has developed a unique care strategy to enhance its senior care services that includes aging in place services, short stay respite services and Alzheimer’s services, resulting in a continuum of care for its senior residents. These core competencies have positioned Harmony to fill a gap between the majority of independent living operators who do not have the ability, the capital, nor the interest to provide care-driven senior housing, and the assisted living operators who are not equipped to meet the marketing challenges of lifestyle choice based senior properties for private pay facilities.
Harmony is an affiliate of Smith/Packett Med-Com, headquartered in southwest Virginia. Smith/Packett is one of the largest senior citizen housing and healthcare development companies in the country, specializing in the design, development, financing, marketing, strategic planning, and operation of healthcare facilities. Harmony Senior Services and Smith/Packett are family owned and operated organizations, which drives the values and goals of all Harmony communities.
Harmony Communities are located in the following areas:
Virginia
North Carolina
South Carolina
Pennsylvania
West Virginia
Tennessee
Georgia
Delaware
Indiana
Ohio
Kentucky
Maryland
We are family serving families.
