Job Description

Concierge ~ Senior Living Community ~ Las Vegas

Part-time

Pay Rate: $17.00

Schedule:

• NOC Shift ~ 11:00pm - 7:00pm - Sunday & Monday
• PRN - On Call

Make a difference by providing great care and love for our treasured residents

At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.

The Overnight Concierge serves as the primary point of contact for residents, families, and visitors during overnight hours, ensuring a safe, secure, and welcoming environment. This role includes front desk operations, resident support, administrative duties, and overnight operational tasks while adhering to all federal, state, and company policies. Resident, Family & Guest Services.

BENEFITS

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday!
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Tuition Reimbursement
• Free shift meal!

POSITION

• Greet and assist residents, families, and visitors professionally
• Provide non-confidential information and respond to inquiries
• Answer telephones promptly using approved greeting
• Demonstrate empathy and compassion in all interactions

Administrative & Front Desk Operations
• Prepare and file correspondence
• Operate office equipment
• Process transportation requests and resident materials
• Assist with administrative projects

Safety, Security & Monitoring
• Verify all perimeter doors are secured
• Monitor camera systems
• Report irregularities
• Uphold resident rights and confidentiality

Overnight Duties
• Maintain cleanliness of lobby and bistro
• Restock coffee and supplies
• Copy and replenish flyer, menus and communication correspondences
• Complete special projects
• Mop/clean Bistro floors
• Provide shift pass-down communication

Core Competencies
• Customer service excellence
• Strong communication skills
• Attention to detail
• Ability to multitask independently
• Professional judgment

• Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• Experience at least one year preferred of front desk/reception related experience.
• Education High school or equivalent preferred but not required.
• Job Knowledge Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
• Other: Be friendly, compassionate approach, courteous, patient, understanding, and work well with people including staff, residents, and families. Meet deadlines, organize, and prioritize the workload.

*Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.

EEO