Job Description

The Village at Orchard Ridge – Where Our Concierge Brings Residents, Families, and Smiles Together!

Job Type: PRN / As Needed
Shift: 12-hour day shifts as needed
Pay Range: $16.50 - 22.00 an/hour (Final offer based on your unique skills, experience, and professional background)

Here’s your chance to make every day brighter for others — and for yourself! At The Village at Orchard Ridge, a National Lutheran Community, we’re redefining senior living with warmth, connection, and plenty of heart. Every day is an opportunity to share a smile, lend a helping hand, and make a real difference.

As a Concierge, you’ll be the heart of our community — the welcoming face who greets residents, families, and visitors with genuine care. You’ll help make every arrival feel special, every interaction meaningful, and every day full of purpose. If you love meeting new people, creating cheerful moments, and want flexible, fulfilling work, this is the perfect place to shine in the new year!

Why You'll LOVE Working with Us:

• Be the Heart of Our Community: Greet residents, families, and guests with a warm smile and helpful attitude, making everyone feel at home
• Make a Difference: Your professionalism and positive energy set the tone for every visitor’s experience
• Team Spirit: Join a supportive, upbeat team that values collaboration, respect, and shared success
• Shape the First Impression: Take pride in being the first point of contact and delivering exceptional service every day
• Grow With Us: Access professional development opportunities and be part of an innovative, resident-focused community

What You’ll Do:

• Greets and assists visitors along with assisting in maintaining the lobby area
• Answers main-line switchboard; answers questions, takes messages and routes calls as required
• Monitors designated emergency panels; alerts appropriate staff for concerns and occurrences
• Keeps daily record of residents leaving and returning to community
• May provide administrative support across community as assigned Keeps informed about community events, special scheduling and other daily functions
• Performs other duties as assigned

What We’re Looking For:

• Flexibility and Adaptability: Ability to adjust to changing priorities and tasks in a fast-paced environment
• Multitasking Experience: Proven experience managing multiple tasks simultaneously
• Administrative Experience: Minimum of 2+ years in an administrative role
• Microsoft Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, Outlook)
• Communication Skills: Excellent written and oral communication abilities
• Confidentiality: Ability to maintain confidentiality of sensitive information
• Language Proficiency: Must be able to read, write, and communicate fluently in English

At The Village at Orchard Ridge, you’re more than a receptionist—you’re the friendly face, the helpful hand, and an essential part of making every day extraordinary for our residents and their loved ones.

Apply today and become part of a community that values YOU!