Job Description

Part time Concierge opening at Shirlington Village Condominiums in Arlington, VA.

Work Hours: 20- 25 hours a week.

Weekends + (2) Weeknight shifts.

Weekends: Sat. & Sun. 9am-6pm (one hour break)
Weeknights: M-F, 4:30pm - 8pm.
Option to pick up extra shifts as they become available.

Daily responsibilities:

• Manage the front desk area.
• Meet and greet homeowners, residents, guests, vendors, and contractors.
• Research and respond to inquires.
• Receive, store, and distribute packages from Amazon, UPS, USPS, FedEx, etc.
• Issue pool passes.
• Send out communications to homeowners regarding community events, maintenance, and HOA rules and regulations.
• Monitor move-in and move out procedures and reservations for the loading dock and elevators.
• Other duties as assigned.

Qualifications

• 1+ years of customer service experience from the hospitality, hotel, retail, leasing, or multifamily industries.
• Friendly, outgoing, customer service driven, and team oriented.
• Flexible with schedule and job duties.
• Proactive, anticipates next steps, takes ownership and initiative.
• Problem solver, with conflict resolution techniques.

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