Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
At W Brisbane, we are not in the business of ordinary hospitality. We are all about creating unforgettable moments, anticipating the unexpected, and delivering our signature Whatever/Whenever® service. We are looking for a dynamic, people-focused Concierge Manager to lead our Concierge, Wheels and Welcome experience and ensure all Talent bring the W brand to life every day.
As the Concierge Manager, you will be responsible for leading the day-to-day operations of our Concierge, Wheels and Welcome teams. You'll ensure exceptional guest experiences, drive loyalty performance, support operational excellence, and inspire your team to consistently deliver memorable moments.
Working closely with the Welcome Manager and Hotel Leadership Team, you'll be a visible leader who empowers Talent, solves challenges creatively, and ensures every guest interaction reflects the energy and personality of W.
If you're passionate about guest experience, love leading high-performing teams, and thrive in a fast-paced luxury environment, we want to hear from you.
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
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We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at Katharine.kennedy@whotels.com
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.
Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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