Job Description

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

About the Role

As part of our illustrious Concierge team, you will be the warm welcome that kicks off a memorable guest experience for our VIP guests. Providing exceptional service, you will stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions, and concerns, to create unique and memorable moments for the guests under your care.

Base rate $26.78 + penalties + loading

What we need from you

• We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations.

• You will have have spent a minimum of 1 year in 5 star hotels.

• Be proficient in opera, microsoft office and other computer operating systems and be able to provide a high-level of service.

What we offer

• World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
• An exciting and ever-changing Staff Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more.
• Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
• A great range of employee, friends, and family discount rates across more than 5,300 InterContinental Hotel & Resorts properties.

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.

We also invite you to learn more by following our social channels:

• Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers