Job Description

When you work at The Village at The Woodlands Waterway, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Village at The Woodlands Waterway is recruiting for a hospitality focused Concierge This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Shift available is Full-time 8:00 am - 4:00 pm

Benefits are available and vary by employment status. Some benefits offered are:

• Eligible for health benefits on the first of the month following 30 days of continuous employment!
• Vision & Dental insurance
• Life insurance
• Retirement plan/ 401K
• Daily Pay
• PTO/ sick time off
• Free meal for staff
• Employee Recognition Program

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills