Easton Porter Group

Concierge – Front Desk (Part-Time)

Easton Porter Group  •  Onsite  •  2 months ago
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Job Description

Description


We are seeking a part-time Concierge to join our front desk team at our Historic Inn. This role is guest-facing and focused on delivering a thoughtful, well-executed experience from arrival through departure. The position also supports light breakfast service on mornings when guests are in-house. The right candidate is attentive, resourceful, and comfortable managing multiple responsibilities while maintaining a calm, professional presence.

What You’ll Do

  • Provide personalized assistance to guests, anticipating needs and tailoring recommendations
  • Serve as a local resource for dining, activities, and transportation
  • Manage reservations, special requests, and guest communications
  • Coordinate with internal teams to ensure a seamless stay
  • Address guest concerns promptly and professionally
  • Build relationships with guests and local partners to enhance the overall experience
  • Support breakfast service as needed, including:
    • Preparing and maintaining warm items
    • Plating and serving guests
    • Replenishing items throughout service
    • Clearing tables and maintaining a clean service area
    • Washing dishes and resetting for the next service

What We’re Looking For

  • Strong guest service mindset with a focus on consistency and follow-through
  • Clear and professional communication skills
  • Familiarity with the local area or willingness to learn quickly
  • High attention to detail and organization
  • Ability to manage competing priorities in a fast-paced environment
  • Availability for a part-time schedule, including mornings, evenings, weekends, and holidays as needed

Schedule Notes

  • Part-time hours based on business needs
  • Breakfast service is typically up to 2 hours on days with guests in-house

Why This Role

  • Opportunity to be part of a well-regarded property with a strong guest experience focus
  • Exposure to a high-touch hospitality environment
  • Collaborative team with clear expectations and support
  • Competitive hourly pay

If you take pride in creating a smooth, thoughtful guest experience and are comfortable stepping into both front desk and light service responsibilities, we’d like to connect.

Easton Porter Group

About Easton Porter Group

Easton Porter Group creates authentic hospitality experiences that extend and enrich guests’ journeys. Our passion for sumptuous design, individualized service, and inspired detail is evident throughout our portfolio of fine restaurants, boutique hotels, culinary wineries, event venues, and premier event planning services.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Charlottesville, Virginia
Year Founded
2012
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