Job Description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Administrative

& Summary

AstheConcierge EAin theonDemandteam,you’llprovide predictable, location-anchored, on-site support to AU Partners and teams, acting as the firm’s onshore safety net for unplanned EA absences.Thisrole connects onshore stakeholders with offshore EAs to deliver seamless in-office execution and high-quality client-facing experiences, while embedding PwC’s EA operating model.Pleasenote,there are two rolesavailablein Brisbane.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to makeareal impact. Here, your growth is our priority.You’llwork with leading teams, explorenew technologies, and unlock your full potential.

Join a global community ofmore than370,000 peoplewhovalue bold ideas, collaboration, and lastingchange. Together,we’rebuilding trust and shaping the future.

Whatyou’lldo:

• Deliver on-site EA support to an AU Partner and the office, including printing/production, meeting and eventlogistics, and client greetings to ensure seamless in-office execution.

• Act as the onshore connector with offshore EAs, coordinating priorities, clarifying expectations, ensuring smooth handovers, and maintainingonDemandcoordination and process discipline.

• Serve as the standing coverage pool for unplanned EA absences, triaging issues and providing same-day stabilisation of business-critical activity.

• Build strong relationships and manage stakeholder expectations; communicate and escalate appropriately; support internal and client events; and contribute to the EA community through knowledge sharing and coaching.

Whatwe’relooking for:

• Trusted judgment, professionalism, discretion, and a service-excellence mindset; confidence handling sensitive interactions and complex stakeholder needs.

• Strong collaboration and communication skills to partner across the Connected Teams/EA Community, influence adherence to the EA operating model, and provide clear, constructive feedback.

• Highly organised, process-driven executor with event support and issue-resolution experience; able to triage unplanned absences and manage competing priorities under time pressure.

• Office-based availability with fixed hours from 8:45 AM to 5:15 PM local time. With two Concierge EAs at this location, one EA is required be onsite at all times, ideally with a scheduled overlap day to ensure continuous coverage.

Whatyou’llgain:

• The opportunity to work with leading organisations andcutting-edgetechnology that challenge and expand yourexpertise

• Flexibility means trusting you to choose when, where, and how youwork—balancingwhat’sbest for you, your team, and your clients to grow and thrive together.

• Clear paths for career progression supported by continuous learning and leadership development.

• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability topurchaseadditionalleave on top of your four weeks

• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.

We know thatperksare as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Please note – applications close COB Friday 29th May.

Ready to grow here and go further?Join PwC Australia as aConciergeEAand make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.

We’recommitted to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments yourequireduring our recruitment process and/or any workplace accommodations youanticipateneeding to help you perform your role. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

May 19, 2026