We have a 6 week Fixed Term Contract opportunity for a Concierge Assistant to join our amazing Private Shopping Department. At Harrods Private Shopping, we invite you to be a part of a world beyond the ordinary as we strive to be the ultimate luxury and shopping destination. If you have a flair for exceptional customer service and a desire to be part of a prestigious and dynamic environment, we would love to hear from you.
This position is a 6 Week Fixed Term Contract until the end of December.
The Concierge Assistant will report into the Concierge Executive, responsible for responding to the various requests from our Private Shopping clients. You will assist in driving engagement and retaining Harrods most discerning clients.
As well as this, you will also:
You will remain up to date with new openings in the world of hospitality, culture and fine dining, and experiences that we can offer to clients. You will seek to understand the Private Shopping portfolio, their needs, desires, and their cultural preferences to ensure we can provide added value to their shopping experience.
To be successful within this role, you will:
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Fixed Term (Fixed Term)
Client Engagement (Jake Rolt)
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.
